IT Program Manager - IT Clinical Systems
Remote position based in Virginia Beach, VA. Work shift: First (Days).
About the role
The IT Program Manager – IT Clinical Systems will serve as a centralized coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within IT Clinical Systems.
Responsibilities
- Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies).
- Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs.
- Analyze initiative scope and determine appropriate IT ownership alignment.
- Coordinate and facilitate assignment of IT Milestone Owners.
- Support reassignment and escalation processes.
- Ensure ownership aligns with actual work effort and technical domain.
- Coordinate resource needs across inter-related initiatives.
- Support scope definition and risk assessment for technical programs.
- Identify cross-project risks and interdependencies and drive mitigation planning.
- Build strong relationships across IT, operations, and business leadership.
- Resolve conflicts and address project challenges across teams.
- Influence stakeholders outside direct reporting lines.
- Serve as a liaison across application, integration, analytics, and infrastructure teams.
- Provide coordination support for initiatives without assigned enterprise project managers.
- Track IT milestones and support execution alignment.
- Facilitate communication and issue resolution across stakeholders.
Requirements
- Bachelor's in Computer Science or relevant field preferred; 5+ years of experience accepted in lieu of Bachelor's degree.
- Certification and experience in one or more Epic clinical applications preferred.
- PMP preferred or obtained within 18 months.
- Experience within healthcare IT environments.
- Ability to influence without direct authority.
- Strong stakeholder management and relationship-building skills.
- Ability to manage multiple concurrent initiatives.
- Strong organizational and prioritization skills.
- Ability to interpret complex or incomplete information.
- Strong problem-solving and decision-making capability.
- Excellent written and verbal communication.
- Ability to translate technical concepts to diverse audiences.
- Strong attention to detail.
Pay
Base pay range: $106,080.00 - $176,820.80 per year. Additional compensation may include shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits
- Medical, Dental, and Vision plans.
- Adoption, Fertility, and Surrogacy Reimbursement up to $10,000.
- Paid Time Off and Sick Leave.
- Paid Parental & Family Caregiver Leave.
- Emergency Backup Care.
- Long-Term, Short-Term Disability, and Critical Illness plans.
- Life Insurance.
- 401k/403B with Employer Match.
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education.
- Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development.
- Pet Insurance.
- Legal Resources Plan.
- Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met.