IT Program Manager - IT Clinical Systems
Overview
The IT Program Manager - IT Clinical Systems will serve as a centralized coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within IT Clinical Systems.
Key Responsibilities
- Intake & Initiative Readiness: Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies); identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs.
- IT Ownership Coordination: Analyze initiative scope and determine appropriate IT ownership alignment; coordinate and facilitate assignment of IT Milestone Owners; support reassignment and escalation processes; ensure ownership aligns with actual work effort and technical domain.
- Resource Coordination & Risk Management: Coordinate resource needs across inter-related initiatives; support scope definition and risk assessment for technical programs; identify cross-project risks and interdependencies and drive mitigation planning.
- Cross-Functional Leadership & Influence: Build strong relationships across IT, operations, and business leadership; resolve conflicts and address project challenges across teams; influence stakeholders outside direct reporting lines; serve as a liaison across application, integration, analytics, and infrastructure teams.
- Small Project / Initiative Coordination: Provide coordination support for initiatives without assigned enterprise project managers; track IT milestones and support execution alignment; facilitate communication and issue resolution across stakeholders.
Qualifications
- Bachelor's in Computer Science or relevant field preferred; 5+ years of experience accepted in lieu of Bachelor's degree.
- Certification and experience in one or more Epic clinical applications preferred; PMP preferred or obtained within 18 months.
- Experience within healthcare IT environments.
- Ability to influence without direct authority.
- Strong stakeholder management and relationship-building skills.
- Ability to manage multiple concurrent initiatives.
- Strong organizational and prioritization skills.
- Ability to interpret complex or incomplete information.
- Strong problem-solving and decision-making capability.
- Excellent written and verbal communication.
- Ability to translate technical concepts to diverse audiences.
- Strong attention to detail.
Pay
The base pay rate for Full Time employment is $106,080.00–$176,820.80. Additional compensation may be available such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met