IT Program Manager

Responsibilities

• Bring programmatic discipline to the management of complex IT systems, ensuring structured governance, clear milestones, and rigorous tracking of deliverables, risks, and dependencies across all program activities.
• Oversee the integration of systems and management of technical programs, coordinating across engineering teams, stakeholders, and vendors to drive cohesive execution and ensure technical solutions align with mission requirements.
• Handle sensitive data with discretion and sound judgment; apply established policies and best practices to safeguard information while consistently achieving mission outcomes in support of Customer objectives.
• Lead the gathering and vetting of new technical requirements, engaging stakeholders at all levels to elicit, document, and validate needs, ensuring requirements are feasible, complete, and aligned with program scope.
• Identify and define requirements and constraints pertaining to technical capabilities and solutions in support of training and educational exercises; coordinate with Customer staff to ensure technical readiness and effective exercise execution.
• Provide technical leadership across assigned programs, guiding teams through complex problem-solving, facilitating informed decision-making, and serving as a trusted advisor to Customer personnel on matters of IT capability and program execution.
• Actively cross-skill and backfill for teammates to maintain continuity of program operations; mentor team members and contribute to building a versatile, resilient workforce capable of sustaining mission-critical programs.
• Leverage Microsoft cloud-based tools including Office 365, Azure, Entra, Intune, and Teams to support program operations, collaboration, device management, and identity governance across the enterprise.
• Maintain strong interpersonal and communication relationships with all levels of Customer personnel; deliver clear, concise, and audience-appropriate briefings, status updates, and technical communications to inform decision-making.
• Work closely with Customer staff, contractor personnel, and external vendors to coordinate program activities, manage expectations, and ensure alignment across all parties involved in program delivery.
• Participate in the development of technical equipment specifications, translating operational requirements into detailed procurement and configuration standards that support program objectives.
• Partner with external vendors to develop vendor quotations, evaluate pricing and technical proposals, and support the acquisition process to ensure cost-effective and technically sound procurement decisions.
• Strategically oversee programs to proactively identify issues and dependencies; surface risks and blockers to Customer staff and work to resolve them as prioritized by the Government Task Manager with input from Customer’s leadership.

Requirements

• BS in Information Technology, Computer Science, Systems Engineering, Business Administration, or a related field, or equivalent professional experience
• 8+ years of experience managing complex IT programs or systems in government or Intelligence Community environments
• Demonstrated experience bringing programmatic discipline to complex technical systems, including governance, milestone tracking, and risk management
• Proven track record integrating systems and managing technical programs from requirements through delivery
• Demonstrated experience handling sensitive data with discretion, sound judgment, and consistent adherence to applicable policies and classification requirements
• Experience gathering, vetting, and documenting technical requirements in support of IT programs or mission-focused initiatives
• Experience identifying technical capability requirements and constraints in support of training and educational exercises
• Demonstrated technical leadership experience, with the ability to guide multi-disciplinary teams and inform Customer decision-making
• Proven ability to cross-skill and backfill for teammates, maintaining program continuity and building team resilience
• Proficiency with Microsoft cloud-based tools including Office 365, Azure, Entra, Intune, and Teams
• Strong interpersonal and communication skills with demonstrated ability to effectively engage all levels of Customer and contractor personnel
• Experience collaborating with Customer staff, contractors, and external vendors in support of program delivery
• Experience supporting the development of technical equipment specifications and procurement documentation
• Experience working with vendors to develop quotations and support technical acquisition processes
• Demonstrated ability to identify and manage program issues and dependencies, escalating and resolving

Desired Experience

• Active PMP, PgMP, ITIL, or equivalent program/project management certification
• Experience supporting system accreditation processes (RMF/ICD 503) and managing programs within cleared government or IC environments
• Familiarity with DISA STIGs, DoD/IC IT compliance frameworks, and related security governance standards
• Experience with enterprise IT modernization programs, including cloud migrations and hybrid infrastructure deployments
• Experience supporting Sponsor-led governance boards, program reviews, or technical advisory processes