IT Program Manager

Responsibilities

• Communicating up and down the stack – interacting with executives, technical teams, and business stakeholders
• Leading the planning and structuring for tech delivery efforts to streamline capabilities and tools needed to support the department in delivering value
• Supporting the assessment of project scope and effort to plan milestones, develop effective schedules and change management plans, manage risks, remove impediments, and ensure proactive communication occurs regularly as initiatives progress
• Building and developing effective relationships with different IT and product teams to find opportunities to increase business value while modernizing our processes
• Thinking out of the box to deliver value quickly while managing costs
• Documenting and conducting presentations for technical, business and leadership audiences to promote department strategies and communicate progress
• Supporting the Technology Delivery & Transformation group in planning initiatives across goals, KRs, KPIs etc. as it relates to organizational goals
• Assisting with change management activities for the team and beyond
• Championing the financials of assigned programs/projects, yearly budget, and ongoing financial planning
• Fostering a culture of continuous improvement by identifying opportunities for process enhancements and driving operational efficiency within the portfolio and department
• Performing other duties as assigned

Qualifications

• Experience in managing technology project or agile teams using a variety of supporting technologies and leveraging various work management tools
• Excellent communication, presentation and interpersonal skills to collaborate with different levels of hierarchy
• A strong understanding of portfolio and program management, as well as agile team practices with strong demonstration of essential supporting soft skills
• Strong project management skills, including the ability to create and manage project/program plans, budgets, and resources effectively
• Strong leadership and influencing skills, with the ability to drive consensus and manage stakeholders at all levels
• The ability to identify and understand technical dependencies between initiatives
• The ability to work independently and as part of a team
• Work experience in technology project/program/portfolio leadership roles required
• Financial services industry experience preferred
• A High School Diploma or equivalent required
• A Bachelor’s Degree in related field or additional equivalent work or military experience preferred
• PMP certification preferred
• Scrum Master Certification preferred