IT - Product Manager/Technology - Mid-Level

About the role

Hybrid schedule: 4 days in the office and 1 day remote (candidate chooses the remote day). Primary work location: Austin, TX.

Key Functions: Working hand‑in‑hand with an agile scrum team, the Product Manager manages user story creation, prioritization, grooming, UAT, and oversight for top digital client experience, serving as the primary point of contact for production bugs and client escalations across the website and retail application. The role requires advocating for clients, understanding personas and needs, defining UX research questions, assessing UX design impacts, quickly learning complex technical systems, and thinking outside the box to solve dynamic business demands.

What you’ll do: You will be responsible for strategic vision and technical execution of the platform and cross‑enterprise experiences, translating product vision into specific deliverables, managing the product backlog, leading a development scrum team, practicing design thinking, outcome‑orientation, data‑driven decision making, and product experimentation, framing challenges as problems solved through critical thinking and collaboration, focusing on business impact, producing actionable recommendations from high‑quality data analysis, building key relationships, influencing enterprise teams, discovering and developing client experience requirements, prioritizing work via opportunity validation and stakeholder consensus, developing implementation plans, generating innovative ideas from market analytics and stakeholder interactions, championing Agile methodologies, working cross‑functionally to define release requirements and investigate production issues, deeply understanding backend architecture, and leading data analysis using Adobe Analytics and Splunk.

What you have: Prior experience as an Agile Product Owner or leading scrum teams with deep understanding of agile methodologies and outcome‑driven roadmaps. Strong digital product management skills, experience with enterprise platforms, and ability to synthesize qualitative and quantitative data from multiple sources. Strong knowledge base and experience developing or managing digital experiences, coupled with knowledge of underlying technology (current and emerging). Skilled at working cross‑functionally with technology, service, marketing, and product teams to design, develop, and launch complex digital experiences. Expert listening skills to understand and refine business intent behind requirements. High emotional intelligence to embody a “through the client’s eyes” mindset and lead people through challenging projects. Curiosity, a can‑do attitude, ability to learn quickly and thrive in a complex, dynamic environment. Self‑starter with outstanding organizational skills, able to track multiple projects (3‑4) in parallel with minimal direction. Experience working in a large organization with many stakeholders. Effective relationship builder, able to partner cross‑functionally and work effectively with various personality types at all levels. Superior communication skills, able to communicate complex messages and trade‑offs and tell a compelling story. Good understanding or experience with financial services regulations is a plus. Experience with digital analytics; Adobe Analytics experience preferred.

Responsibilities

• You will be responsible for strategic vision and technical execution of our platform and cross-enterprise experiences.
• You will translate product vision into specific deliverables and ensure rigor in execution and attention to detail by effectively managing the product backlog.
• You will effectively lead a development scrum team toward key objectives and results.
• You will be at the forefront of evolving the way we work across teams and the company by practicing design thinking, outcome-orientation, data driven decision making, and product experimentation.
• You will frame challenges as problems that are solved through critical thinking and collaboration.
• You will focus on business impact and produce actionable recommendations informed by high quality data analysis and metrics.
• You will build key relationships, effectively lead a development scrum team, and influence teams across the enterprise to drive scale and deliver shared outcomes.
• You will be accountable for discovery and developing the client experience requirements.
• You will prioritize work through opportunity validation and stakeholder consensus building.
• You will develop an implementation plan by collaborating with a team to determine technical feasibility and sequencing dependencies.
• You will lead the generation of innovative ideas based on market analytics and interactions with stakeholders, clients, and prospects.
• You will champion Agile methodologies in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos.
• You will work cross-functionally with technical, design, business, and compliance counterparts to define product release requirements and investigate production issues as they arise.
• You will deeply understand the backend architecture associated with your experiences.
• You will lead data analysis, leveraging Adobe Analytics and Splunk.

Requirements

• 3‑5 years agile scrum experience
• 3‑5 years digital Product Ownership experience
• 3‑5 years experience in a financial or fintech firm
• Experience with responsive web and mobile app development
• Experience with Jira and Confluence applications
• Experience with Adobe Analytics preferred
• Bachelor’s degree required

Qualifications

• Adobe Analytics
• Agile
• agile methodologies
• Confluence
• Experience with Jira
• mobile app development
• responsive web
• scrum teams
• digital analytics