IT Procurement Technician

Key Responsibilities

• Receive, inventory, tag, and track IT hardware and related equipment.
• Configure, image, and pre-stage laptops, desktops, and peripherals prior to deployment.
• Perform bulk imaging of laptops and desktops to prepare devices for deployment.
• Support hardware deployments, refreshes, and rollouts for internal teams and client sites.
• Validate hardware specifications and ensure equipment is staged according to requirements (RAM, storage, OS, peripherals).
• Utilize KVM or similar tools to efficiently manage and image multiple devices simultaneously.
• Manage and document work through ticketing and workflow systems, ensuring timely and accurate updates.
• Track assets using inventory systems, ticketing platforms, and supporting documentation.
• Support high-volume hardware requests and deployments simultaneously while maintaining accuracy.
• Collaborate with Operations, Production, Sales, and Finance teams to align on hardware needs and timelines.
• Coordinate shipment, delivery, and receipt confirmation of IT equipment.
• Communicate deployment status and asset updates with internal stakeholders.
• Aid in basic vendor coordination or ordering activities when needed.
• Identify opportunities to improve hardware deployment, asset tracking, and fulfillment processes.
• Perform basic reporting related to hardware inventory and deployment activities.
• Complete other duties as assigned.

Requirements

• A high school diploma or equivalent required; an associate’s or bachelor’s degree in Information Technology, Business, or related field preferred.
• Hands-on experience supporting IT hardware lifecycle activities (deployment, staging, inventory, or asset management).
• Experience configuring or imaging end-user devices (laptops, desktops, peripherals).
• Experience with bulk imaging or high-volume device preparation strongly preferred.
• Familiarity with KVM switches or multi-device imaging setups is a strong plus.
• Experience working within a ticketing or work-order system.
• Ability to manage multiple hardware requests or deployments in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with technical specifications and validating device requirements.
• Strong communication skills with a service-oriented mindset.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Familiarity with managed services (MSP) or multi-user environments preferred.
• ConnectWise PSA/CPQ experience a plus.

What We Offer

• Competitive pay with discretionary bonus opportunities.
• Flexible Time Off.
• Continued Education Reimbursements.
• Health Benefits for employees and family.
• 401(k) with Employer Match.
• Mental Health Services.
• Parental Leave.