Jobs · Information Technology

IT Portfolio & Digital Delivery Manager

Delta Dental of Missouri · Fenton, MO · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Work Conditions", "Physical Requirements", "DDMO provides reasonable accommodation", "Disclaimer", "Equal Opportunity Employer", etc. We need to preserve all substantive information. So we need to extract sections: About the role (position summary), Responsibilities (Essential Functions And Job Responsibilities), Qualifications (Required), maybe Skills (Core & Leadership Competencies), Benefits? Not present. Pay? Not present. Schedule? Not present (though Work Conditions mentions remote role occasional in-person visits; that's schedule? It's about work location, not schedule. The instruction: only include Pay/Schedule/Benefits if posting actually states them. It does not state pay, benefits, schedule specifics. So we omit those sections. We also need to include maybe "About the role" from Position Summary paragraph. Then "Responsibilities" from Essential Functions And Job Responsibilities bullet list. Then "Qualifications" from Required bullet list (maybe also Preferred?). Could separate Required and Preferred? But we only have Qualifications heading; we can include both required and preferred under that. Or we could have separate sections: Qualifications and Skills. The instruction: use headings for those categories if content present. We have "Core & Leadership Competencies" which could be Skills. So we can map that to Skills section. Thus sections: About the role, Responsibilities, Qualifications, Skills. We must use
  • for any list of duties/requirements/benefits. So for responsibilities list, we need to convert each bullet into
  • . For qualifications list, also
  • . For skills list (core competencies) also
  • . Ensure we preserve all substantive information; do not invent or summarize away detail. Must not omit any substantive detail. We need to be careful to not include filler like "commensurate with experience". Not present. We need to remove duplicated lines. The posting includes some repeated phrases like "Strong experience in healthcare or insurance domains (dental highly preferred)" appears twice? Actually appears once in Qualifications and again later? Let's check: In Qualifications list: "Strong experience in healthcare or insurance domains (dental highly preferred)". Later in "Core & Leadership Competencies" there is no repeat. There's also "Strong stakeholder management and communication skills" appears twice? In Qualifications list: "Excellent leadership, stakeholder management, strategic planning, and communication skills" and later "Strong stakeholder management and communication skills". Might be considered duplicate but we should keep only one instance? The instruction: remove duplicated lines. So we need to deduplicate identical lines. However these are not identical lines; they are similar but not exact. Might be considered duplicated meaning same sentence repeated exactly. Let's scan for exact duplicates. The text: "Position Summary The IT Portfolio & Digital Delivery Manager is responsible for enterprise demand management, portfolio prioritization, and delivery oversight across DDMO’s digital and core platforms. This role ensures alignment between business strategy, funding, and Agile execution, while governing delivery of initiatives across claims, employer, provider, and member platforms. The individual should have demonstrated career progression from Business Analyst to leadership roles such as Business Lead, Product Owner, or Project Manager managing large-scale initiatives. This role provides leadership across product ownership practices and is positioned to evolve into a People Manager role, leading a team of Product Owners and Business Analysts." Then "Essential Functions And Job Responsibilities Lead enterprise demand intake, evaluation, and prioritization. Align initiatives with DDMO strategic goals, regulatory needs, and funding constraints. Own portfolio roadmap and investment planning (run/grow/transform). Provide visibility into:CapacityDependenciesRisksDelivery timelines Drive portfolio governance, reporting, and executive dashboards. Facilitate trade-off decisions across competing initiatives. Oversee execution across multiple Agile teams and product lines. Ensure delivery aligns with portfolio priorities and timelines. Manage cross-program dependencies and risks. Track milestones, releases, and overall portfolio health. Guide and standardize product ownership practices. Ensure backlogs align with portfolio priorities. Provide oversight (not day-to-day ownership) of:User storiesBacklog healthBusiness alignment Act as escalation point for product and delivery issues. Prioritize and drive enterprise automation initiatives, including:Claims processing automationCall center transformationEmployer/provider self-service Ensure investments deliver measurable ROI and efficiency gains. Align automation efforts with portfolio strategy and funding. Apply program/project management discipline at portfolio level. Manage:Scope across initiativesPortfolio-level risksDependencies across teams Ensure consistent Agile execution and delivery standards. Improve predictability, reporting, and execution rigor. Partner with senior leadership to define portfolio priorities. Present portfolio health, risks, and trade-offs. Align business, IT, and operations on investment decisions. Ensure AI and automation investments align with business strategy, governance standards, compliance and requirements. Transition into managing:Product OwnersBusiness Analysts Own:Performance managementTeam structure and scalingCapability development Collaborate with architecture, data, and security teams to support responsible and scalable AI adoption. Contribute to creating a scalable Product Ownership function at DDMO." Then "Qualifications Required Bachelor’s degree in Business, Computer Science, or related field (preferred) 10+ years of experience in Business Analysis or related roles Strong experience overseeing complex IT portfolios and cross-functional project delivery. Deep understanding of Software Development Life Cycle (SDLC) methodologies and best practices. Proven ability to leverage AI technologies and modern digital tools to improve SDLC efficiency, delivery quality, and operational effectiveness. Excellent leadership, stakeholder management, strategic planning, and communication skills Strong experience in healthcare or insurance domains (dental highly preferred) Proven ability to operate across roles: Project/Program Manager, Product Manager, Product Owner, PM, BA, and QA Experience leading large, complex enterprise programs Deep knowledge of Agile SDLC and Scrum methodologies Demonstrated experience in portfolio-level delivery and cross-team coordination Exposure to IT portfolio management and demand prioritization Strong background in digitization, automation, and operational transformation Strong analytical and problem-solving skills Experience working with offshore and vendor teams Strong understanding of data analysis and reporting tools Strong stakeholder management and communication skills Preferred Experience in dental insurance platforms, claims processing, or provider systems Background in digital transformation or core system modernization Familiarity with tools such as JIRA, Confluence, Azure DevOps Experience in large enterprise or highly complex environments" Then "Core & Leadership Competencies Enterprise & Strategic Leadership – Align initiatives to business strategy; influence across matrixed teams; communicate effectively at executive levels Product & Value Mindset – Drive customer-centric solutions; prioritize based on business value and outcomes Delivery & Execution Excellence – Own delivery across programs; manage risks, dependencies, and ambiguity Stakeholder Leadership – Navigate competing priorities; build trust across business, IT, vendors, and offshore teams" We need to convert these into lists. We must be careful to preserve all substantive information, not lose any. So we need to split sentences into list items appropriately. The original uses periods to separate items. We'll treat each sentence (or clause) as a list item. But we must not invent or summarize away detail. So we need to keep the exact phrasing? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't require verbatim copying, but we should not lose information. Using list items that capture each point is fine. We need to avoid duplication: there is "Strong stakeholder management and communication skills" appears twice in Qualifications list: once as part of "Excellent leadership, stakeholder management, strategic planning, and communication skills" and later as "Strong stakeholder management and communication skills". These are not identical strings, but they convey similar info. The instruction says remove duplicated lines. Likely they mean exact duplicate lines. Since they are not exact, we keep both? Might be considered duplicate meaning same idea repeated. Safer to deduplicate identical lines only. We'll keep both. Now we need to output HTML fragment only, no /, no markdown. We'll produce:

    About the role

    ... (position summary paragraph)

    Responsibilities

    • Lead enterprise demand intake, evaluation, and prioritization.
    • Align initiatives with DDMO strategic goals, regulatory needs, and funding constraints.
    • Own portfolio roadmap and investment planning (run/grow/transform).
    • Provide visibility into: Capacity, Dependencies, Risks, Delivery timelines
    • Drive portfolio governance, reporting, and executive dashboards.
    • Facilitate trade-off decisions across competing initiatives.
    • Oversee execution across multiple Agile teams and product lines.
    • Ensure delivery aligns with portfolio priorities and timelines.
    • Manage cross-program dependencies and risks.
    • Track milestones, releases, and overall portfolio health.
    • Guide and standardize product ownership practices.
    • Ensure backlogs align with portfolio priorities.
    • Provide oversight (not day-to-day ownership) of: User stories, Backlog health, Business alignment
    • Act as escalation point for product and delivery issues.
    • Prioritize and drive enterprise automation initiatives, including: Claims processing automation, Call center transformation, Employer/provider self-service
    • Ensure investments deliver measurable ROI and efficiency gains.
    • Align automation efforts with portfolio strategy and funding.
    • Apply program/project management discipline at portfolio level.
    • Manage: Scope across initiatives, Portfolio-level risks, Dependencies across teams
    • Ensure consistent Agile execution and delivery standards.
    • Improve predictability, reporting, and execution rigor.
    • Partner with senior leadership to define portfolio priorities.
    • Present portfolio health, risks, and trade-offs.
    • Align business, IT, and operations on investment decisions.
    • Ensure AI and automation investments align with business strategy, governance standards, compliance and requirements.
    • Transition into managing: Product Owners, Business Analysts
    • Own: Performance management, Team structure and scaling, Capability development
    • Collaborate with architecture, data, and security teams to support responsible and scalable AI adoption.
    • Contribute to creating a scalable Product Ownership function at DDMO.

    Qualifications

    • Bachelor’s degree in Business, Computer Science, or related field (preferred)
    • 10+ years of experience in Business Analysis or related roles
    • Strong experience overseeing complex IT portfolios and cross-functional project delivery.
    • Deep understanding of Software Development Life Cycle (SDLC) methodologies and best practices.
    • Proven ability to leverage AI technologies and modern digital tools to improve SDLC efficiency, delivery quality, and operational effectiveness.
    • Excellent leadership, stakeholder management, strategic planning, and communication skills
    • Strong experience in healthcare or insurance domains (dental highly preferred)
    • Proven ability to operate across roles: Project/Program Manager, Product Manager, Product Owner, PM, BA, and QA
    • Experience leading large, complex enterprise programs
    • Deep knowledge of Agile SDLC and Scrum methodologies
    • Demonstrated experience in portfolio-level delivery and cross-team coordination
    • Exposure to IT portfolio management and demand prioritization
    • Strong background in digitization, automation, and operational transformation
    • Strong analytical and problem-solving skills
    • Experience working with offshore and vendor teams
    • Strong understanding of data analysis and reporting tools
    • Strong stakeholder management and communication skills
    • Preferred Experience in dental insurance platforms, claims processing, or provider systems
    • Background in digital transformation or core system

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