IT Operations Specialist

Our client, a leading organization in the autonomous mobility sector, is seeking a dedicated IT Operations Specialist to join their team. As an IT Operations Specialist, you will be part of the Technical Operations (TechOps) department supporting live, mission-critical systems. The ideal candidate will demonstrate strong analytical skills, excellent documentation abilities, and practical experience in systems, networking, and operational workflows, which will align successfully in the organization. Job Title: IT Operations Specialist Location: Scottsdale, AZ Pay Range: $52/hour + Benefits What's the Job? Shadow and document live operational workflows, dependencies, and system interactions to ensure seamless operations. Map technical processes and identify bottlenecks or inefficiencies to optimize system performance. Coordinate with cross-functional teams including Operations, DevOps, Infrastructure, and Engineering to streamline workflows. Draft clear and comprehensive process documentation along with improvement recommendations. Communicate findings effectively to both technical and non-technical stakeholders to facilitate understanding and action. What's Needed? Experience in NOC/SOC/Operations Center or an equivalent 24x7 support environment. Familiarity with monitoring tools, cloud diagnostics, or automation platforms. Comfortable collaborating with DevOps and Infrastructure teams to enhance operational workflows. Strong technical documentation and analytical capabilities. Prior hands-on experience in at least two of the following areas: Windows workstation support, real-time operations or command-center environments, TCP/IP networking or systems administration, web application or infrastructure troubleshooting. What's in it for me? Opportunity to work in a fast-paced, mission-critical environment supporting real-time systems. Engagement with a dynamic team focused on continuous improvement and operational excellence. Chance to develop and refine technical skills in a supportive setting. Work in a secure, on-site facility that emphasizes safety and operational integrity. Be part of a forward-thinking organization committed to innovation and excellence. Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.