IT Operations Engineer - Onsite Mt Laurel NJ 2nd Shift

Be part of the team behind the game. Join Blue Mantis as a versatile IT Operations Engineer supporting enterprise-class data centers and ensuring seamless network operations for one of the biggest professional sports leagues in the US. This role focuses on high availability and performance of network infrastructure, directly impacting game-day success in a fast-paced, mission-critical environment.

About the role

This position requires a proactive, adaptable professional with a passion for innovation and the ability to multitask in real-time. The ideal candidate will support a wide array of technologies, including server, cloud, and networking environments, to maintain the company’s infrastructure and game-day operations. You will thrive under pressure, manage complex technical challenges, and contribute to a high-reward, high-pressure environment.

Onsite schedule: 2nd shift (3 PM to 12 AM), Friday through Tuesday, including weekends and holidays.

Responsibilities

• Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
• Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
• Manage, configure, and troubleshoot VMware-based environments for scalability and availability.
• Leverage monitoring platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Lead network-related incident resolution, ensuring SLAs are met and escalating issues as needed.
• Implement and support secure networking solutions in on-premise and cloud environments.
• Create and maintain detailed network documentation, including topology maps and troubleshooting procedures.
• Support and troubleshoot backup and disaster recovery solutions such as Rubrik and Zerto.
• Provide game-day support on major holidays when games are played.

Requirements

• Strong experience with Cisco Nexus/Arista/Meraki switches, Cisco Wireless Controllers, and ServiceNOW ticketing system.
• Hands-on experience in NOC operations with Windows, Linux, and Unix environments.
• Experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting (Python, PowerShell, Bash).
• Excellent problem-solving skills and ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments (Cisco, Palo Alto, Meraki).
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365.
• Knowledge of infrastructure capacity planning and performance tuning.
• Experience with Kubernetes, Docker, and container orchestration.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent), ITIL, and technical certifications in servers and/or cloud (preferred).
• Demonstrated expertise in a complex, multisite environment.

Pay

Base salary range: $120,000.00 - $165,000.00. Individual salaries are determined by factors including, but not limited to, business considerations, local market conditions, internal equity, and candidate qualifications such as skills, education, and experience.

Benefits

• Unique opportunity to be part of the league’s technological foundation.
• Challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.