IT Operations Engineer - NW - Onsite Mt. Laurel NJ - 1st Shift

About the role

Be part of the team behind the game at one of the biggest professional sports leagues in the US. Blue Mantis is seeking a highly skilled and versatile IT Network Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time, and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking, as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.

Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience.

Schedule

Mt Laurel, NJ – 1st Shift Days

• Onsite: Monday, Tuesday, Friday, Saturday, Sunday
• Days off: Wednesday, Thursday

Provide game day support on major holidays when games are played.

Responsibilities

• Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills

Required Skills

• Strong experience with Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting.
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments (Cisco, Palo Alto, Meraki, Arista).
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent), ITIL and technical certifications in servers and/or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Benefits

• The unique opportunity to be part of the league’s technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.