IT Operations Engineer - Mt Laurel NJ Area PR

Location: Onsite

About the role

Blue Mantis is looking to hire an IT Operations Engineer to support multiple customers based in the NJ/Philadelphia PA area. The ideal candidate will be proficient in supporting various systems and applications, including server and cloud environments, and should also have experience with networking. This team supports a wide array of technologies to meet the needs of our customers’ large enterprise network environments.

Responsibilities

• Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
• Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
• Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
• Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.
• Support and troubleshoot backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
• Provide game day support on major holidays when games are played.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Demonstrated expertise in a complex, multisite environment.
• Strong experience with Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies, Infoblox, DNS, and remediation of vulnerabilities.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting.
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments (Cisco, Palo Alto, Meraki, Arista).
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.

Qualifications

• Certifications: CCNA, CCNP (or equivalent), ITIL, and technical certifications in servers and/or cloud (preferred).

Pay

$120,000 - $165,000 / year