IT Operations Engineer

About the platform

The Hospitality AI Agent for everyone behind the shift—workers and operators. One platform, built for how the industry actually runs.

For operators

• Subscription-based for operators
• $4.99 per operator seat per month
• Unlimited matches, no per-click bidding war

For workers

• Free for every hospitality worker
• No app-store tier, no premium upcharge
• MAJC Trading Card profiles let you meet the human, not just the resume
• Academy and Community lift retention
• MAJC certifications from Academy land on your card when you finish a course
• Your MAJC Trading Card travels with you when you change jobs—you choose what work history carries forward

Key features

• Jobs: Match on skills, not keywords. Hire on skills, shift fit, and culture. Per-seat subscription with no per-click bidding.
• Academy: Five-minute lessons with real certs. Finish lessons on a break. MAJC certifications land on your MAJC Trading Card.
• Community: Peers who understand the shift. Moderated channels for workers and operators. One profile across Jobs and Academy.
• Hospitality AI Agent: Answers when the shift gets hard. Policy, recipes, and scheduling help in clear language. No 45-day cutoff on access.

Testimonials

• "MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams." — Andrew Zimmern, Chef, Author, Restaurateur and Television Personality
• "MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success." — Sarah King, Chief People, Darden Restaurant Group
• "MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership." — Erika Bongort, Chef and a Certified Cheese Professional
• "Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program." — Amy Hammond, Restaurant Manager and Hospitality Trainer

About MAJC

Built from hundreds of operator conversations. Not generic AI. 100+ hospitality experts contributing. 18+ interactive hospitality courses. 4 connected products on one profile.

Sample MAJC Trading Card profiles

Andrea Simmons — 7y exp, Bar Manager, Full-time. Cocktail program, Cost control, Floor mentor. "Built two successful bar programs, from complete SOPs to menu and training program. Trains every new hire on the well." #0042, 94% MAJC. Background: Maison Premiere Brooklyn, The Long Island Bar Brooklyn, Troutbeck Amenia. Looking for Bar Manager, Beverage Director, Independent venue, Full-time. Growth goal: Move from bar manager to beverage director within 18 months. Sommelier track on the side. Fun fact: "Serves her grandfather's Negroni recipe at the bar. Same proportions, same gin, since 1994."

Marcus Reyes — 9y exp, Sous Chef, Full-time. Line lead, Wood-fire, Menu R&D. "Ran the sauté station at two James Beard semifinalists. Runs a clean prep list and a calm pass." #0118, 91% MAJC. About: Sous chef with nine years across Austin fine dining and high-volume Italian. Known for a calm pass, tight prep, and mentoring line cooks on fire and timing. Looking for Sous Chef, Chef de Cuisine, Wood-fire kitchen, Full-time. Fun fact: "Keeps a pocket notebook of every 86 and fire drill from the last three years. Still uses it on new menus."

Sofia Tran — 5y exp, Lead Barista, Full-time. Espresso program, Training, Latte art. "Built the training program from green-bean intake to drink-out. Coaches four new baristas each quarter." #0203, 89% MAJC. About: Lead barista with five years in Portland specialty coffee. Built dial-in and latte-art standards for two growing cafés. Looking for Lead Barista, Coffee Director, Training-focused café, Full-time. Fun fact: "Judged a regional latte-art throwdown and still pulls practice shots before every shift."

Your MAJC Trading Card, for life

How portability works when you change jobs or email addresses. Build your MAJC Trading Card—your modern resume that is dynamically updated based on your experiences.