IT Network Administrator (Anchorage)

Qualifications

**REQUIRED QUALIFICATIONS:**

• 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).
• Proven experience configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production.
• Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.
• Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.
• Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).
• Proven ability to maintain network diagrams, standards, and operational procedures.
• Ability to provide technical guidance, serve as the SME, collaborate with IT leadership, and document standards/procedures.
• Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.
• Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).

**PREFERRED QUALIFICATIONS:**

• Associate's or Bachelor's degree in IT or related field.
• Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
• Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.
• Familiarity with automation/scripting (PowerShell, Python, Ansible).
• Background in designing network security architectures (NGFW, IDS/IPS).
• Ability to mentor junior IT staff and contribute to strategy and process improvement.

Working Environment

The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.

Physical Demands

The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]

Reasonable Accommodation

Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training

Responsibilities

ESSENTIAL FUNCTIONS:

• Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
• Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.
• Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
• Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
• Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
• Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
• Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
• Cookordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
• Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.
• Participate in after-hours on-call rotation and respond to critical network incidents or outages.
• Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.
• Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
• Travel occasionally to remote sites for network support, deployments, or project-based work.

Doyn Limited Core Competencies

• Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
• Customer, Client & Shareholder Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
• Safety and Security – Promotes a safe work environment for co-workers and customers.
• Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

Job Specific Competencies

• Technical Expertise – Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.
• Analytical & Problem-Solving Skills – Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.
• Proactive Mindset – Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.
• Collaboration – Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.
• Communication Skills – Provides clear and concise technical guidance to both technical and non-technical stakeholders.
• Security & Compliance – Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.
• Continuous Improvement – Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.
• Reliability & Stability Focus – Ensures network operations are optimized for stability, uptime, and long-term organizational growth.