IT Manager – Workforce & Operational Systems

Overview

Our client, a well-established industry leader, is seeking an experienced IT Manager – Workforce & Operational Systems to lead a high-performing team responsible for delivering and supporting enterprise applications across Human Resources, Legal, and Learning Management. This is a highly visible leadership role that combines people management, technology strategy, vendor management, and enterprise application delivery. The ideal candidate is a hands-on IT leader with a strong enterprise background who enjoys partnering with business stakeholders while developing and mentoring technical teams. You'll oversee a portfolio of SaaS applications and internally developed systems, drive technology roadmaps, and ensure critical business platforms remain secure, scalable, and aligned with organizational goals.

Responsibilities

• Lead, coach, and develop a team of IT professionals, including developers, analysts, and external vendor partners.
• Partner with HR, Legal, and Learning leadership to define technology strategy and application roadmaps.
• Manage enterprise business applications throughout their lifecycle, including enhancements, integrations, upgrades, and production support.
• Drive technology initiatives from planning through implementation while ensuring projects are delivered on time and within budget.
• Oversee vendor relationships, contracts, and service delivery for multiple SaaS platforms.
• Translate business requirements into scalable technical solutions that improve operational efficiency.
• Manage project prioritization, resource planning, risk management, and portfolio reporting.
• Ensure compliance with security standards, audit requirements, governance processes, and data privacy regulations.
• Promote continuous improvement across systems, processes, and team performance.

Qualifications

• Bachelor's degree or equivalent experience.
• 12+ years of progressive IT experience.
• 8+ years of leadership experience managing technical teams.
• Experience managing teams of approximately 5–7 direct reports.
• Strong background supporting enterprise business applications.
• Previous hands-on software development or technical engineering experience.
• Experience partnering with corporate business functions such as Human Resources, Legal, or Learning organizations.
• Proven ability to manage projects, budgets, vendors, and enterprise application portfolios.
• Excellent communication and stakeholder management skills.

Preferred

• Experience with one or more of the following: HRIS platforms (Oracle HCM, Workday, Dayforce, etc.)
• Learning Management Systems
• Document management solutions
• Enterprise communication platforms
• SaaS integrations using APIs, middleware, or integration platforms

What We're Looking For

We're seeking a collaborative IT leader who can balance strategic planning with day-to-day operational leadership. The successful candidate will have experience leading enterprise application teams, building strong partnerships across the business, and mentoring technical professionals while driving meaningful technology initiatives.

Why Consider This Opportunity?

• Executive-level visibility with cross-functional business leaders
• Lead a team of five direct reports
• Significant ownership over enterprise application strategy and roadmap
• Hybrid work environment

Compensation & Benefits

• Base salary up to $140,000–$155,000
• 15% annual performance bonus
• Company vehicle
• Comprehensive medical, dental, and vision coverage
• Retirement savings program with company contributions
• Generous PTO and paid holidays
• Tuition reimbursement
• Professional development and mentorship opportunities