IT Manager II | Server and Storage Systems

Key Responsibilities

• Team Leadership & Management: Directly lead, mentor, and manage a high-performing team of 8-10 IT infrastructure professionals, fostering a culture of accountability, continuous learning, and technical excellence.
• Balance team capacity between critical operational support and long-term engineering initiatives, ensuring clear prioritization and professional growth for all team members.
• Promote cross-training between disparate technical disciplines (e.g., legacy systems vs. cloud/SaaS) to build redundancy and bridge skill gaps.
• Enterprise Architecture & Strategy: Define and enforce technical standards, architectural roadmaps, and lifecycle management for enterprise hardware and software.
• Lead engineering steering initiatives to ensure infrastructure aligns with long-term business goals and technical debt reduction.
• Consult with internal teams to provide guidance on systems architecture, cloud adoption, and future-state technology direction.
• IaC & Automation Leadership: Drive the enterprise-wide adoption of Infrastructure as Code (IaC) principles to eliminate manual configuration and improve consistency.
• Lead the standardization, development, and maintenance of Terraform modules to automate the provisioning and lifecycle management of cloud and hybrid environments.
• Integrate IaC practices into CI/CD pipelines to ensure scalable, reproducible, and compliant infrastructure deployments.
• Social Data Center & Hybrid Infrastructure: Oversee the full lifecycle management of on-premises data center infrastructure (compute, storage, and networking).
• Manage production environments, including troubleshooting complex, unsupported legacy systems and planning phased migrations to modern platforms.
• Maintain robust connectivity and integration between legacy data center footprints and modern cloud/SaaS environments.
• SaaS Governance & Integration: Partner with application and business teams to manage the selection, implementation, and lifecycle of SaaS solutions, ensuring alignment with organizational security and operational standards.
• Develop frameworks for SaaS integration, focusing on data flow, automated provisioning, and vendor management.
• Monitor SaaS performance and compliance, ensuring these tools effectively support business unit requirements.
• Identity & Access Management (IAM) Modernization: Lead the IAM modernization program anchored in Microsoft Entra, focusing on workforce and external identity flows.
• Design and implement modern authentication, Privileged Access Management (PAM), Role-Based Access Control (RBAC), and automated provisioning.
• Project Leadership & Governance: Lead cross-functional technical teams through project planning, scope definition, and execution, adhering to PMO standards.
• Manage stakeholder communications, including executive reporting and business unit engagement.
• Ensure compliance with operational requirements, including service certification and audit readiness.

Qualifications

• Proven experience leading, managing, and mentoring a technical team of 8-10+ professionals.
• Demonstrated success in building high-performing teams, performance management, and career development.
• Deep, hands-on proficiency in Terraform and implementing robust IaC frameworks.
• Substantial experience managing hybrid environments, including Azure cloud, Microsoft Entra, SaaS platforms, and legacy on-premises data center infrastructure.
• Proven ability to manage large-scale architectural projects, organizational change, and complex vendor relationships.
• Strong capability to translate technical concepts for non-technical stakeholders and manage relationships across diverse internal and external business units.
• Demonstrated proficiency in defining project scope, establishing RACI matrices, maintaining SOPs, and adhering to PMO governance.