IT Manager - Business Intelligence & Commission Systems

The IT Manager – Compensation Systems at Melaleuca oversees the teams responsible for building, maintaining, and innovating systems that calculate and pay commissions to hundreds of thousands of households globally. This role is crucial for ensuring the accuracy, reliability, and scalability of these systems, which are essential to Melaleuca’s partnership-based business model.

Responsibilities

• Lead and mentor a team of software developers, database engineers, and analysts supporting commission and compensation systems.
• Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale.
• Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy.
• Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca’s enterprise systems.
• Manage production support, incident response, and ensure stable, compliant operations of compensation platforms.
• Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years of experience in software development, data engineering, or systems analysis.
• 3+ years of leadership or management experience in IT or software development.
• Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI).
• Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments.
• Excellent communication, leadership, and problem-solving abilities.
• PREFERRED: Experience with Python, Snowflake, data warehousing, reporting, or business intelligence.
• Familiarity with Agile and DevOps practices.

About the Role

This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca’s success.

Benefits

Melaleuca offers a comprehensive benefits package including a competitive wage, all-inclusive benefits, a fitness center, free concierge service, and an employee restaurant. Employees also receive a longevity bonus and are part of a values-driven organization that treats employees with respect.

Pay

Competitive salary with additional benefits.

Schedule

Full-time position.

Company Profile

At Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Founded in 1978, Melaleuca has grown into a global wellness company with operations in 12 countries and over 4,000 team members. Known as The Wellness Company, Melaleuca focuses on naturally derived, science-based innovation to promote the well-being of millions worldwide. Melaleuca is recognized as one of America’s top employers and has never had a layoff in its history. Our people are our greatest asset, and our purpose is to help people live more vibrant, healthier, and happier lives.