IT Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Trackonomy" then "The Role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need headings for sections that have content. Likely sections: About the role (maybe "About the role" corresponds to description of role). Responsibilities (core responsibilities and additional responsibilities). Qualifications (core qualifications and additional qualifications). Benefits (Benefits & Rewards). Pay (salary range). Possibly Schedule? Not present. So we omit Schedule. We must preserve all substantive info, no boilerplate. Remove EEO, legal, privacy, application instructions, etc. Also remove "About Trackonomy" maybe? The instruction says use headings like About the role, Responsibilities, etc. The "About Trackonomy" is company overview, not role. Should we include? The instruction says include a section ONLY when posting has real, specific content for it. The posting does have "About Trackonomy". But the list of headings given does not include "About the company". However we could still include a heading like "About Trackonomy"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. Probably we should stick to those headings. The "About Trackonomy" could be considered "About the role"? No. Might be better to omit company overview because not in list. But we need to preserve ALL substantive information. If we omit company overview, we lose info. However maybe we can incorporate that info into "About the role" section? The instruction says do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. It doesn't forbid other headings. The examples are just examples. Likely we can include a section like "About Trackonomy". But they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That suggests those are the expected headings. I'd include sections: About the role (maybe combine role description), Responsibilities, Qualifications, Benefits, Pay. Also maybe "Additional Responsibilities" and "Additional Qualifications" can be under same sections. We need to preserve all substantive info: role description, responsibilities (core and additional), qualifications (core and additional), benefits, pay. Also maybe "Why Trackonomy?" sections (Meaningful Impact, Growth & Development, Ownership & Collaboration) - those are substantive but not in heading list. Could we incorporate them under "About the role" or maybe a separate section like "Why Trackonomy?" The instruction didn't forbid other headings, but said use

for section headings (e.g. ...). It didn't say only those. So we could add a section "Why Trackonomy?" with subpoints. However they said prefer a few substantive sections over many thin ones. So maybe combine those into "About the role" or "Company Overview". But we need to preserve all info. Could create a section "About Trackonomy" and include the mission etc. That seems reasonable. Let's decide: We'll output sections:

About the role

with paragraph describing role (The Role paragraph). Might also include "Based in our Clayton, NC office..." etc.

Responsibilities

with

• list combining Core Responsibilities and Additional Responsibilities.

  Qualifications

  with
  • list combining Core Qualifications and Additional Qualifications.

    Benefits

    with
    • list from Benefits & Rewards.

      Pay

      with paragraph containing salary range. We might also include a short paragraph for "About Trackonomy" but not as heading? Could fold into About the role? Might be okay to add a section "About Trackonomy". But to keep few sections, maybe incorporate that into About the role? The role description already includes some company context? Not really. The "About Trackonomy" is separate. I'd add a section "About Trackonomy" as

      About Trackonomy

      . That seems fine. Thus sections: About Trackonomy, About the role, Responsibilities, Qualifications, Benefits, Pay. Now we need to extract content. About Trackonomy paragraph: The first paragraph(s) before "The Role". Let's capture: "Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world—one object and sensor at a time. Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley’s fastest-growing IoT companies. Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world. Are you ready to be part of the next chapter in Silicon Valley’s hyper-growth IoT success story?" That's the About Trackonomy. Now About the role: The paragraph after "The Role". It says: "We're hiring an IT Manager to own IT operations, infrastructure, and information security for Trackonomy company-wide. Based in our Clayton, NC office, this person will be the primary owner of our security and compliance posture (including SOC 2), our device and access management programs, and the day-to-day systems that keep a distributed, fast-growing team productive. This is a hands-on, high-ownership role for someone who is equally comfortable writing policy, configuring a firewall, and partnering with HR and Legal on sensitive access decisions." That's it. Now Responsibilities: Combine Core Responsibilities bullet list and Additional Responsibilities bullet list. Core Responsibilities list items: - Provide remote and in-person troubleshooting for hardware, software, and network issues across the company; respond to and resolve help desk tickets, phone calls, and email support requests in a timely manner. - Maintain end-user computer networks and systems, including Active Directory/Azure AD, VPNs, routers, and other physical hardware. - Own the new-hire IT experience — equipment setup, account provisioning, and access configuration — and manage offboarding, including equipment retrieval and data backup. - Maintain an accurate IT asset inventory, software license records, and systems documentation. - Ensure required security applications and MDM (e.g., Intune) are deployed and verified on all laptops prior to deployment, and keep antivirus/endpoint protection (e.g., Microsoft 365 Defender) up to date across the fleet. - Administer Google Workspace and/or Microsoft 365, including user provisioning and security settings. - Test and schedule computer patches and upgrades and evaluate new software deployments before rollout. - Install and configure network equipment; diagnose and resolve hardware, software, and connectivity issues, including LAN and wireless network administration across office locations. - Support the company's SOC 2 compliance program, including policy adherence and evidence collection, and support access reviews and the risk register. - Work across cross-functional teams and with vendors to identify, prioritize, and resolve issues, and to support new IT initiatives. Additional Responsibilities (At The Manager Level) list: - Security, Risk & Compliance Ownership - Own the Vanta platform, associated alerts, and overall SOC 2 compliance program end-to-end; coordinate with external auditors and provide documentation and support during audits. - Author and maintain infosec policies (standard images/configurations, laptop retention, AI usage, Drive shared folders, external media use) and monitor company-wide adherence. - Own the risk register; evaluate new tools proposed by employees and provide security and operational recommendations. - Own the AI governance program: maintain a current inventory of AI tools in use across the organization and manage access to AI accounts. - Own regular access reviews and account ownership monitoring, ensuring departed employees' accounts and licenses are promptly deprovisioned. - Monitor end-user activity and Google suspicious-login alerts for anomalies; conduct forensics as needed. - Own vendor and data-processor risk reviews for any tool that touches employee data. - Serve as IT's primary counterpart to HR and Legal on technology decisions involving employee data, monitoring, or access, including litigation discovery/e-discovery support and the technical execution of workforce changes. - Infrastructure, Vendor & Budget Ownership - Own the architecture, performance, and maintenance of company IT systems, including networking, file management, cloud infrastructure, and enterprise software. - Set up and configure firewalls across all company offices. - Review system and application configurations on a regular basis to ensure they meet security and operational needs. - Manage relationships with IT vendors and MSPs, including contract review, performance tracking, and SLA enforcement. - Own the IT budget: forecasting, expense management, and cost optimization for hardware, software, and services. - International Team management and site coverage - Manage strategy and IT representatives (full time and part time) in a matrix organization of all sites globally (sites in North Carolina, California, Mexico, Germany and Thailand) - Establish structures and governance systems to manage the sites remotely and to leverage the team globally We need to flatten into
    • items. Could keep sub-bullets as separate
    • but maintain meaning. We'll just list each bullet as
    • . Might be long but okay. Now Qualifications: Core Qualifications list: - Hands-on experience with Azure Active Directory, Microsoft Intune (MDM), and Microsoft 365 Defender for Endpoints. - Experience administering Google Workspace and/or Microsoft 365. - Basic understanding of network engineering concepts and protocols (SSL, TCP, etc.) and firewall technologies. - Strong troubleshooting and communication skills, with the ability to support a distributed team across multiple countries and time zones. - Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. Additional Qualifications (At The Manager Level): - 5+ years of progressive IT experience spanning systems administration, security, compliance, and end-user support. - Working familiarity with cybersecurity frameworks such as NIST, ISO 27001, and SOC 2, ideally including hands-on SOC 2 audit experience. - Experience with a compliance automation platform (e.g., Vanta) and security audit tools on public cloud platforms, particularly Azure. - Understanding of OWASP and vulnerability scanning tools. - Experience managing IT budgets and vendor/MSP contracts. - Comfortable partnering with HR and Legal on sensitive, employee-data-related technology decisions. - Nice to Have: Spanish fluency. - Experience supporting both office and manufacturing/production environments. - Security certifications such as CompTIA Security+, CISSP, or CISM. We need to include all. The "Nice to Have" is still a qualification; we can keep as
    • with note. Now Benefits: list from Benefits & Rewards: - Platinum-level health benefits - Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) - Commuter benefits - Employee Assistance Program (EAP) - 401(k) plan - Pre-IPO equity opportunity - Regular performance reviews and feedback - Learning and development opportunities for both individual contributors and aspiring leaders Now Pay: paragraph: "The salary range for this role is $120,000 to $150,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location." We should