IT Manager

Key Responsibilities

• Develop and execute IT strategies that align with business goals and long-term growth initiatives.
• Serve as a trusted advisor to leadership on technology investments, opportunities, and risks.
• Lead, mentor, and manage IT staff, vendors, and external technology partners.
• Oversee daily IT operations, including networks, servers, cloud platforms, telecommunications, and end-user support.
• Ensure system availability, performance, security, and scalability.
• Manage hardware and software procurement, maintenance, upgrades, and lifecycle planning.
• Implement and maintain cybersecurity policies, procedures, and controls.
• Monitor systems for vulnerabilities, threats, and security incidents.
• Ensure compliance with applicable regulatory and security standards.
• Support disaster recovery and business continuity planning.
• Plan and deliver IT projects on time and within budget.
• Care for technology integrations and cross-functional initiatives.
• Manage vendor relationships, contracts, and service-level agreements.
• Oversee business applications, including ERP, CRM, Microsoft 365, and collaboration tools.
• Ensure data integrity, backup, retention, and recovery processes.
• Support reporting, analytics, and business intelligence initiatives.
• Develop and manage the annual IT budget.
• Evaluate technology investments and optimize vendor contracts and spending.
• Identify opportunities to improve operational efficiency through technology.