IT Manager
Retell · San Francisco Bay Area · 2 mo ago
On-siteInformation Technology$80/hrContract
Key Responsibilities
- Own employee onboarding and offboarding.
- Configure laptops and workstations.
- Troubleshoot hardware and software issues.
- Manage Google Workspace, Slack, Rippling, SSO, and MDM platforms.
- Support office networking, conference rooms, printers, and internal technology.
Security & Compliance
- Maintain endpoint compliance.
- Manage device inventory.
- Support SOC2 compliance initiatives.
- Conduct access reviews and security audits.
- Help improve internal security practices.
Internal Operations
- Manage hardware inventory.
- Improve IT documentation.
- Support office operations and employee productivity.
- Partner with People Operations on onboarding and offboarding.
Automation
- Build automations around onboarding, SaaS provisioning, hardware lifecycle management, and internal IT workflows.
- Continuously improve internal tooling and eliminate manual processes.