IT Manager

About the role

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an IT Manager at the Oklahoma City Convention Center. This position will be responsible for the comprehensive management of all networks, phone systems, and related systems. The role includes the development and implementation of policies related to network security, disaster recovery, and IT infrastructure, as well as analyzing resource utilization and developing strategies to optimize performance.

Responsibilities

• Develop network troubleshooting strategies to help reduce network downtime and decrease maintenance costs.
• Create strategies for upgrading network software as new upgrades become available.
• Stay up to date with new network technology and report to the executive team on a periodic basis.
• Supervise full-time, part-time, and contractual computing, network, and phone staff.
• Properly schedule staff to cover facility operating hours in an efficient and effective manner.
• Assign specific work tasks and monitor progress for timeliness and quality of results.
• Develop training programs that ensure all staff members are proficient in operating and maintaining computer and phone systems.
• Develop, implement, document, and maintain effective facility maintenance policies, procedures, and programs, including preventative maintenance on computer software, hardware, and phone systems.
• Oversee proper control and care of computer and phone inventories, supplies, spare parts, tools, and equipment.
• Prepare and provide reports and documentation including purchase request orders, department operating budgets