IT Manager

Overview

The IT Operations Manager ensures the stability, integrity, and efficient operation of the internal OST staff members to support core organizational functions. This is achieved through collection of data and ensuring workflows are properly handled by the team. Data is collected and compiled into meaningful information and submitted to management, thus allowing the department and agency to make business decisions to improve technology at Housing Works.

Responsibilities

• Manage IT staff and ensure data is being properly collected and analyzed to improve systems.
• Provide guidance and assign tasks to the internal IT team.
• Ensure that said tasks are performed correctly and information properly collected and analyzed.
• Inspect current standards and provide a roadmap to keep equipment up to date.
• Perform audits on IT Systems to ensure proper procedures are being followed by both IT team and agency members.
• Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
• Create rational strategies for upgrading the company’s network software whenever a new update is available.
• Construct and implement plans to ensure the company’s network continues to operate smoothly in the event of a problem.
• Stay up to date with new network technology and report this information to the executive team each quarter.
• Work closely with other department Managers to assess the growth needs and maintenance of the company’s network.
• Provide proactive checks and support to upper management, ranging from VPs to C-suite staff.

Requirements

• Bachelor of Science in computer science or related field.
• Minimum 5-7 years’ experience in an IT role.
• 2-3 years’ experience in a supervisory position.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Pay

Compensation Range: $65,000 - $70,000 yearly commensurate with experience

Schedule

N/A