IT Manager

Job Description

The position of IT Manager is responsible for the overall management of IT infrastructure and services at the different offices/locations of the project.

• Desktop Support - Supervise and coordinate the provision of technical resources in onboarding processes including equipment delivery and installation. Obtain, maintain, and track IT assets inventory (for example: desktops/laptops, other equipment, cellphones). Provide onsite support to those cases that need physical intervention in close coordination with the service desk. Prepare old equipment for safe disposal. Mobile services billing tracking. Agile escalation of massive / critical events affecting the project. Provide direct support to tickets at client offices (DOTs offices).
• Local Infrastructure - Supervise and coordinate office cabling activities, patching and server room resources as well as the proper environmental conditions for the correct operation of all the equipment. Manage local agreements for printers, as well as their connection and integration to corporate network. Give support to corporate projects affecting equipment relocation and racking. Manage local solution for security access to the office and cameras.
• Corporate Services - Give support to corporate projects related to comms and network including user testing. Agile escalation of massive / critical events affecting the project. Main point of contact for incident solving, power supply shortages and onsite support. Give support to corporate projects related to software provision.
• Local Solutions - In close coordination with corporate IT teams, develop, implement, manage, and administer local IT solutions in support of production needs. Monitor and management of access to local systems. Give support to IT Audits.

Minimum Requirements

• At least 3-5 years of experience in technical support.
• Associate degree or higher in IT (BS is preferred).
• CompTIA A+, Network+, Security+ and Microsoft certifications preferred.
• Self-starter, proactive, with ability to multi-task in a fast-paced environment.
• Service oriented and good social skills. Ability to transmit directions and training for users.

About the Role

Ferrovial Construction-Webber 99 is an Equal Opportunity Employer.

Benefits

Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.

Productivity Tools

Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.

Why Ferrovial?

Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.