IT Manager

About the role

We're hiring an IT Manager to own our studio's infrastructure end to end: keeping it healthy today and rebuilding it for what's next. This is a hands-on leadership role - you'll keep our systems running, our people supported, and our documentation current. In addition, you will also be driving meaningful infrastructure projects such as migrating our systems to co-location and cloud, as well as modernization of our identity stack. You'll work closely with our existing IT staff and external vendors, and report directly to the COO.

Responsibilities

• Administer and support our end-user compute environment (Windows/Mac, ~100 remote seats), including MDM, hardware procurement, asset tracking, and lifecycle management
• Administer Perforce, including depot management, user permissions, and performance for a distributed team
• Maintain and support game development infrastructure: Linux perforce servers, Windows build machines, and multi-platform console dev kits
• Plan and execute the migration of on-premises infrastructure to a colocation facility and/or cloud, including domain controllers, Perforce, storage, and network equipment
• Own backup and disaster recovery strategy, including backup administration, testing, and restoration procedures
• Manage and modernize our identity and access stack (Active Directory, Google Workspace), including onboarding/offboarding workflows for employees, contractors, and outsourced teams in other countries
• Maintain and rationalize endpoint security tooling, making clear consolidation recommendations where redundancy exists
• Support partner security audit and compliance requirements tied to our co-development relationships
• Own IT documentation: system inventory, admin ownership, renewal calendar, runbooks, and access controls
• Manage vendor and MSP relationships, including renewal tracking and procurement across our software portfolio
• Oversee network infrastructure, including firewall configuration and monitoring in partnership with external support

Qualifications

• 5+ years in IT administration or systems administration, with at least 2 years in a lead capacity
• Hands-on Perforce administration experience
• Fluency with Windows and macOS endpoint management (MDM, remote support, imaging)
• Experience administering Active Directory and/or cloud identity platforms (Entra ID, Google Workspace), including access lifecycle management
• Strong working knowledge of networking fundamentals, VPNs, firewalls, and endpoint security tooling
• Experience administering Linux servers
• Demonstrated ability to build and maintain IT documentation from the ground up
• Experience managing access for distributed or contractor workforces across multiple geographies

Preference for Candidates

• With Experience in a game studio or creative/media production environment
• Experience with infrastructure migrations (office to colo or on-prem to cloud)
• Experience maintaining CID infrastructure (Jenkins)
• Familiarity with console development hardware and platform holder security requirements
• Prior exposure to partner or client security audits (SOC 2, ISO 27001, or publisher-specific)
• Experience managing or evaluating MSP relationships