IT Manager

About the role

This position is essential for supporting the technology needs of a healthcare-focused organization. The IT Manager will onboard new employees, manage device inventory, and troubleshoot technical issues for staff across multiple locations. This role requires strong customer service skills, particularly when assisting users who may not be technologically proficient. The IT Manager will work closely with the VP of IT to implement new processes and support the overall IT infrastructure. Flexibility and adaptability are key, as the position involves supporting teams across different time zones.

Responsibilities

• Onboard new hires and deactivate accounts for terminated employees
• Order and manage devices for staff
• Maintain inventory of IT hardware
• Troubleshoot technical issues with employees virtually
• Support the VP of IT in implementing new processes and software
• Aid with IT needs for multiple hospice locations

Requirements

• 5+ years of IT experience, particularly in hardware management and user account creation
• Bachelor’s degree
• Knowledge of HIPAA is preferred
• Experience in healthcare or private equity is preferred

Benefits

• Two weeks of accrued PTO
• Seven or eight paid holidays
• PPO medical options with 80% coverage of employee and dependent premiums starting the first of the month after hire
• 401k with a 4% match after a 60-day waiting period
• Dental, vision, voluntary life insurance, and disability insurance