IT Manager – Appian

Purpose

We are investing in modern enterprise platforms that accelerate digital transformation, improve operational efficiency, and streamline complex business processes.

Accountabilities

• Lead the strategy, governance, architecture, and operational health of the Appian platform, ensuring security, scalability, reliability, and performance across all environments.
• Lead and develop a high-performing Appian engineering team, fostering an inclusive, people-centered culture focused on coaching, innovation, accountability, and continuous learning.
• Drive Agile delivery by partnering with Product Owners to prioritize work, manage capacity, deliver releases, and continuously improve team performance and delivery metrics.
• Establish development, integration, security, and platform standards while overseeing enterprise integrations, platform upgrades, monitoring, incident management, and technical debt reduction.
• Partner across Technology and business teams to identify automation opportunities, promote reusable solutions, and deliver scalable digital capabilities that improve operational efficiency.

Qualifications and Experience

• 5+ years of experience leading enterprise application platforms, software engineering, Agile delivery, or enterprise technology solutions, or relevant experience; including 2+ years of direct or indirect people leadership experience.
• Experience with Appian or a comparable low-code/BPM platform, along with strong knowledge of Agile delivery, enterprise integrations, APIs, cloud technologies, DevOps/CI/CD, and platform operations.
• Demonstrated ability to build high-performing teams through coaching, inclusive leadership, talent development, sound decision-making, and a strong focus on risk awareness and operational excellence.
• Strong critical thinking, communication, stakeholder management, adaptability, innovation mindset, and AI fluency, with the ability to identify opportunities where AI and automation improve delivery and business outcomes.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.