IT Liaison

Job Description and Duties

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for this Analyst II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4815

Working Conditions

High-volume, fast-paced office that handles wage claims and relies on computer systems to do so. May travel to assist other offices with support or training. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.

Special Requirements

• Describe your experience using computer systems, software applications, databases, or reporting tools to support business operations. Include specific examples of systems or software you have used (e.g., Microsoft Office Suite, Excel, SharePoint, Salesforce, case management systems, or other business applications). Explain how you used these tools to analyze information, troubleshoot issues, improve processes, solve problems, or support operational goals.
• Describe a specific example of when you trained staff, professionals, or stakeholders on a new or updated computer system, software application, process, or technology. Identify the system, your role in the training process, how you prepared and delivered training, how you addressed questions or challenges, and the outcome of your efforts.

Benefits

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Certification Unit

(800) 564-0771
cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

Diversity and Inclusion Office

(916) 559-6999
DIO@dir.ca.gov

Additional Information

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.