Jobs · OTHR · Indiana

Liaison

Independence Home Health LLC · Nineveh, IN · 1 mo ago
On-siteOTHRFull-time
We need to output HTML fragment with sections: Benefits, About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Benefits: Health insurance, Training & development, Vision insurance, 401(k), Company car, Dental insurance - "NOW HIRING: SUPPORT SERVICES & PERSONAL CARE LIAISON 🌟 Independence Home Health LLC is looking for a dependable, compassionate, and customer-service-driven Liaison to join our team! The Support Services & Personal Care Liaison will help build strong relationships with clients, families, caregivers, and our office team while coordinating and supporting services that meet each client’s needs." That's about the role. - "💼 Position Qualifications & Responsibilities" then bullet list: High school graduate Minimum of six (6) months of experience with a regulated personal care agency or similar company Maintains current CPR certification Ability to supervise and direct care team members Excellent verbal and written communication skills Strong interpersonal skills with the ability to delegate and communicate tactfully with clients, families, staff, and the community Proficient with Windows-style applications and software programs specific to the role Excellent time-management and organizational skills Ability to mentor and support agency staff Maintains a valid Indiana driver’s license as required by state and/or agency policy Maintains access to a reliable, insured automobile in good repair that meets state and/or agency requirements and is capable of fulfilling staff and/or client transportation needs while on duty Eligible to participate in Medicaid programs Must agree to required background screenings, including driving record, county/federal criminal background checks, national criminal search, and Sex Offender Registry check Available 8:00 AM–4:30 PM and some evenings for required meetings Available during regular business hours in person, by phone, or through another agency-approved method of communication - "🤝 Key Responsibilities" then list: Perform non-clinical/medical admissions of clients into the personal care agency Coordinate and collaborate with the Program Manager, Scheduling Coordinator, Biller, field staff, informal caregivers, and other individuals or entities involved in the client’s care Support both Support Services and Personal Care programs Help coordinate services and respond to client and caregiver needs Maintain positive relationships with clients, families, caregivers, and community partners Supervise and provide direction to care team members as needed Communicate effectively with the care team to help ensure client needs are addressed Provide ongoing support, follow-up, and exceptional customer service Assist with identifying and coordinating additional services or resources when appropriate - "WE’RE LOOKING FOR SOMEONE WHO IS:" then list of traits (Dependable, Compassionate, Organized, Professional, A strong communicator, Customer-service focused, Comfortable working with clients, families, and caregivers, Able to multitask and manage changing priorities, A Team Player Who Enjoys Supporting Others) - Contact info: phone, hours. We need to map to sections: About the role (prose), Responsibilities (list), Requirements (list), Qualifications (list), Skills (list), Benefits (list). Possibly some overlap. We need to avoid duplication. The posting lumps qualifications and responsibilities together under "Position Qualifications & Responsibilities". We can split them: Qualifications (education, experience, certifications, license, automobile, background check, eligibility, availability) and Responsibilities (key responsibilities list). Also there is a separate "Key Responsibilities" list. We also have "WE’RE LOOKING FOR SOMEONE WHO IS:" which could be Skills or Qualities. Could be Skills section. We need to decide sections: - About the role: prose paragraph from "NOW HIRING..." description. - Responsibilities: combine the two responsibility lists (Key Responsibilities and maybe some from qualifications? Actually responsibilities are separate). We'll list responsibilities from both "Key Responsibilities" and maybe also from "Position Qualifications & Responsibilities" that are responsibilities? The first list includes many qualification items; but some are responsibilities like "Ability to supervise and direct care team members", "Ability to mentor and support agency staff". Those are more skills/abilities. We'll treat them as Skills or Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which items go where. We have: Qualifications (likely): High school graduate, Minimum six months experience, Current CPR certification, Valid Indiana driver’s license, Access to reliable insured automobile, Eligible to participate in Medicaid programs, Must agree to background screenings, Available 8:00 AM–4:30 PM and some evenings, Available during regular business hours in person/phone. Skills: Excellent verbal and written communication skills, Strong interpersonal skills with ability to delegate and communicate tactfully, Proficient with Windows-style applications, Excellent time-management and organizational skills, Ability to supervise and direct care team members, Ability to mentor and support agency staff. Responsibilities: Perform non-clinical/medical admissions, Coordinate and collaborate..., Support both programs, Help coordinate services..., Maintain positive relationships, Supervise and provide direction to care team members, Communicate effectively..., Provide ongoing support..., Assist with identifying and coordinating additional services... Also the "WE’RE LOOKING FOR SOMEONE WHO IS:" list could be considered Skills or Qualities; we could put under Skills as well. We need to avoid thin sections; maybe combine Skills and WE’RE LOOKING FOR list into Skills. We need Benefits section: list given. We have no Pay or Schedule specifics beyond availability hours; but schedule is mentioned: "Available 8:00 AM–4:30 PM and some evenings for required meetings" and "Available during regular business hours". That's schedule info. So we could include a Schedule section with that info. However the instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state availability/hours, so we can include Schedule. Pay: not mentioned, so omit. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. But we also have Requirements maybe overlapping with Qualifications. Could treat Requirements as the mandatory items (education, experience, certifications, license, automobile, background check, eligibility, availability). Qualifications could be preferred? But we have only one set. Might combine Requirements and Qualifications? But we need to follow instruction: include a section only when posting has real specific content for it. We have content for both; we can split. Let's define: - Requirements: Mandatory items: High school graduate, Minimum six months experience, Current CPR certification, Valid Indiana driver’s license, Access to reliable insured automobile, Eligible to participate in Medicaid programs, Must agree to background screenings, Available 8:00 AM–4:30 PM and some evenings for required meetings, Available during regular business hours in person, by phone, or through another agency-approved method of communication. - Qualifications: Preferred or additional: Ability to supervise and direct care team members, Ability to mentor and support agency staff, Excellent verbal and written communication skills, Strong interpersonal skills with ability to delegate and communicate tactfully, Proficient with Windows-style applications, Excellent time-management and organizational skills. - Skills: WE’RE LOOKING FOR list: Dependable, Compassionate, Organized, Professional, A strong communicator, Customer-service focused, Comfortable working with clients, families, and caregivers, Able to multitask and manage changing priorities, A Team Player Who Enjoys Supporting Others. But there is overlap; maybe better to have Skills include both ability lists and traits. However we need to avoid duplication. Could combine ability lists and traits into Skills, and keep Requirements as mandatory, Qualifications as maybe education/experience? Hmm. Simplify: Use sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. Assign: About the role: prose paragraph. Responsibilities: Key Responsibilities list. Requirements: mandatory items (education, experience, CPR, license, automobile, Medicaid eligibility, background check, availability). Qualifications: maybe "High school graduate" etc? But that's already in Requirements. Could treat Qualifications as "Ability to supervise and direct care team members, Ability to mentor and support agency staff, Excellent verbal and written communication skills, Strong interpersonal skills with ability to delegate and communicate tactfully, Proficient with Windows-style applications, Excellent time-management and organizational skills". That seems like qualifications/skills. Skills: WE’RE LOOKING FOR list. But then we have overlapping content: ability to supervise etc appears both in Qualifications and maybe also in Responsibilities? Actually supervising appears also in Responsibilities list: "Supervise and provide direction to care team members as needed". That's similar. Could be duplicate but we can keep. We need to preserve all substantive information; not invent or summarize away detail. So we must include all items exactly as given, not rephrase? We can keep same wording but maybe slight adjustments for list items. We must not repeat job title as heading. We must not include boilerplate like EEO etc. There's none. We must not include application instructions (phone number? Actually phone number is contact info; maybe we can keep as part of About the role? It's contact info; but instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Phone number could be considered application instruction? It's contact for inquiries; maybe we keep as part of About the role? It's not strictly application instruction but could be considered contact. The instruction says remove application instructions. The phone number and hours might be considered contact info; but not explicitly prohibited. However they said "remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The phone number and hours could be considered application instructions (how to apply). Might be safer to omit them. However the schedule info we need for Schedule section; we can derive schedule from availability statements. The phone number is not needed. Thus we will omit the phone line and the hours line (Monday–Friday | 8:00 AM–4:30 PM) as they are contact/application instructions. Now produce HTML. Structure:

About the role

Independence Home Health LLC is looking for a dependable, compassionate, and customer-service-driven Liaison to join our team! The Support Services & Personal Care Liaison will help build strong relationships with clients, families, caregivers, and our office team while coordinating and supporting services that meet each client’s needs.

Responsibilities

  • Perform non-clinical/medical admissions of clients into the personal care agency
  • Coordinate and collaborate with the Program Manager, Scheduling Coordinator, Biller, field staff, informal caregivers, and other individuals or entities involved in the client’s care
  • Support both Support Services and Personal Care programs
  • Help coordinate services and respond to client and caregiver needs
  • Maintain positive relationships with clients, families, caregivers, and community partners
  • Supervise and provide direction to care team members as needed
  • Communicate effectively with the care team to help ensure client needs are addressed
  • Provide ongoing support, follow-up, and exceptional customer service
  • Assist with identifying and coordinating additional services or resources when appropriate

Requirements

  • High school graduate
  • Minimum of six (6) months of experience with a regulated personal care agency or similar company
  • Maintains current CPR certification
  • Maintains a valid Indiana driver’s license as required by state and/or agency policy
  • Maintains access to a reliable, insured automobile in good repair that meets state and/or agency requirements and is capable of fulfilling staff and

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