IT Lab Systems Support Specialist

Responsibilities

• Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
• Configure IT Hardware and Software in lab to support customer needs.
• Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
• Conduct operational tests on lab equipment to ensure system availability and reliability.
• Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
• Manage account access to lab equipment.
• Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
• Communicate technical information clearly and concisely to both technical and non-technical audiences.

Requirements

• US Citizenship
• Active DoD Top Secret Clearance IAT Level II (Information Assurance Technical) or higher
• DOD 8140 under specialty area 45(Security+) within 60 days of start.
• H.S. Diploma or GED

Benefits

• Tech Wizards is an employee-oriented company offering:
• Exceptional salaries
• Company funded retirement plans
• Major medical, dental, and vision insurance for employees and their dependents
• Competitive vacation, holiday, and sick leave packages
• Life insurance and short/long term disability insurance
• Educational assistance programs
• Flexible work schedules

Tech Wizards, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ethnic or national origin, ancestry, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.