IT Intern

Job Summary

This position is located at the University of Oklahoma Athletics and has a tentative start date of August 3rd. Responsible for IT and administrative support of athletic venue food service programs.

Essential Duties and Responsibilities

• Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
• Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
• Manage software updates, menu programming, pricing changes, and discounts/promotions.
• Oversee integration between POS and inventory/revenue systems.
• Ensure equipment is deployed correctly before each event and collected/secured afterward
• Troubleshoot bandwidth issues, access point failures, and outages in real time
• Maintain inventory of IT equipment and coordinate replacements
• Quickly resolve issues to minimize downtime and revenue loss
• Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.)
• Aid operations with analyzing sales trends, downtime reports, and device performance.
• Support finance teams in reconciling POS revenue data post-event.
• Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics
• Manage digital menu boards, pricing updates, video wall systems, and promotional displays.
• Perform other duties as assigned.

Qualifications

Not specified.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

Not specified.

Schedule

Not specified.