IT Intern

About the role

The IT Intern will support the Information Technology department by assisting with the maintenance and troubleshooting of hardware, software, and network systems. This role offers hands-on experience in a dynamic IT environment and provides opportunities to learn and contribute to various projects, including system updates, help desk support, and IT infrastructure improvements.

Responsibilities

• First-level technical support to end-users for hardware, software, and networking issues.
• Assist with the setup, configuration, and deployment of desktops, laptops, and peripheral devices.
• Support routine maintenance of IT systems, including software updates, backups, and hardware checks.
• Help maintain inventory of IT equipment, including tracking and organizing hardware and software assets.
• Document technical issues, resolutions, and procedures for future reference.
• Other duties as assigned.

Requirements

• Currently enrolled in, or a recent graduate of an Associate’s or Bachelor’s degree program with a regionally accredited institution.
• Must be pursuing or graduated with a degree in computer science, informatics, mathematics, cyber security, or a related field.
• A minimum of a 3.0 GPA on a 4-point scale at the time the application is submitted.
• Valid Driver’s License.
• Must be able to complete and pass a background investigation, drug screening, and physical examination as per Federal, State, and GSP Airport District requirements.

Skills

• Basic knowledge of computer hardware and software.
• Basic understanding of cybersecurity principles.
• Basic understanding of networking fundamentals.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Ability to manage multiple projects simultaneously.
• Ability to plan, organize, and set priorities.

Pay

$15/hour

Schedule

Part-time, approximately 20-week fall internship.

Working Conditions

• Physical Demand: Little physical effort required. Some light lifting, carrying, walking, standing, pushing, pulling, stooping, and kneeling up to 40% of the time. Sitting required 60% of the time.
• Mental and Visual Demands: Mental and visual demands vary with function performed. Consistent mental attention needed to monitor workflow and respond efficiently.
• Environment: Exposed to normal office environment and limited industrial environment.