IT Intern

About the role

Allient Inc. is seeking a motivated and technically curious IT Intern to support our Information Technology team across our global operations in Oshkosh, Wisconsin. This is a hands-on internship offering real-world experience in enterprise IT environments. The intern will assist with day-to-day IT operations, end-user support, and infrastructure projects across our locations in Wisconsin, Texas, Mexico, and China. The ideal candidate is currently pursuing a degree in Information Technology, Computer Science, or a related field and is eager to gain practical experience in a dynamic, multi-site manufacturing and production environment.

Responsibilities

• Provide Tier 1 technical support to end users across Windows workstations
• Assist with troubleshooting hardware, software, and connectivity issues
• Image, configure, and deploy workstations using Microsoft Intune (hybrid deployment)
• Support user onboarding and offboarding processes including account provisioning in Microsoft 365
• Assist the IT team with maintenance and monitoring of Windows Server environments
• Assist with basic network troubleshooting across multiple sites
• Support Microsoft Intune hybrid environment for device enrollment, compliance policies, and app deployment
• Help monitor endpoint security policies and assist with remediation tasks
• Provide basic support for NetSuite ERP system users (password resets, access requests, navigation assistance)
• Coordinate with end users at production, warehouse, and administrative locations on NetSuite-related IT requests
• Assist with IT asset inventory tracking and management
• Support ongoing IT projects and initiatives as assigned
• Participate in team meetings and contribute ideas for process improvements

Minimum Qualifications

• Currently enrolled in an Associate's, Bachelor's, or technical certificate program in Information Technology, Computer Science, Network Administration, or a related field
• Basic understanding of Windows operating systems
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Strong problem-solving skills and willingness to learn
• Excellent communication skills and a customer-service mindset
• Ability to manage multiple tasks and prioritize effectively
• Prior internship, coursework, or lab experience in IT support or systems administration
• Exposure to Microsoft Azure Active Directory or Entra ID
• Familiarity with Microsoft Intune or endpoint management tools
• Basic knowledge of ERP systems (NetSuite experience a plus)
• Understanding of firewall and wireless networking concepts (Cisco Meraki a plus)
• Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)
• CompTIA A+, Network+, or Microsoft certifications (in progress or completed)

Work Environment & Physical Requirements

• This position is based in Wisconsin
• The intern may occasionally be required to lift and move IT equipment up to 50 lbs
• The role involves working in office, warehouse, and production floor environments
• Some remote work may be available depending on project requirements and academic schedule