IT Infrastructure Platform Leader (Sr. Chief)
U.S. Bank · Cupertino, CA · 2 wk ago
Information Technology$150k–$176k/yrFull-time
About the Role
U.S. Bank is seeking a strategic and visionary infrastructure leader with deep experience in high-availability, fault-tolerant computing environments that support mission-critical business services. The ideal candidate will bring a strong track record of driving platform strategy, operational excellence, modernization, resiliency, and engineering leadership across enterprise-class systems. This role will serve as the platform leader for core infrastructure environments, ensuring exceptional availability, security, performance, and long-term technology sustainability.
Responsibilities
- Define and execute the strategic roadmap for HP NonStop (Tandem) and Stratus platforms.
- Develop long-term hardware, software, resiliency, and modernization strategies aligned with business objectives.
- Establish platform standards, engineering practices, governance processes, and operational controls.
- Ensure continuous availability, performance, recoverability, and resiliency for all supported environments.
- Lead production operations, incident management, problem management, and root-cause analysis activities.
- Oversee infrastructure lifecycle programs, including hardware refreshes, operating system upgrades, capacity expansions, and technology currency initiatives.
- Manage software maintenance, patching, vendor advisories, and security remediation activities.
- Lead capacity forecasting, performance analytics, and utilization planning to support current and future business demand.
- Present platform health metrics, risk assessments, capacity plans, and investment recommendations to senior leadership.
- Ensure platform compliance with enterprise security standards, regulatory requirements, audit controls, and risk management frameworks.
- Lead business continuity, disaster recovery, resiliency testing, and recovery validation exercises.
- Drive continuous improvement initiatives through automation, operational efficiencies, and reliability engineering practices.
- Manage strategic vendor relationships, technology investments, support agreements, and maintenance contracts.
- Develop and manage platform budgets, including hardware, software, labor, and project expenditures.
- Lead, mentor, and develop teams of engineers, systems programmers, and technical specialists.
- Establish workforce development, succession planning, technical training, and knowledge transfer programs.
- Coordinate cross-functional initiatives with infrastructure, networking, application development, cybersecurity, and operations teams.
- Provide executive-level communication regarding platform performance, risks, incidents, and strategic initiatives.
- Foster a culture of accountability, collaboration, innovation, and operational excellence.
Requirements
- Bachelor's degree in business, MIS, engineering, computer science, mathematics, any science, or equivalent work experience.
- 10 or more years of experience in delivering software-based solutions/supporting mission-critical enterprise infrastructure environments.
Preferred Skills/Experience
- Expertise in one or more of the following: HP NonStop (Tandem), Stratus Platforms, PSeries/AIX, IBM Z (Mainframe), or highly resilient based Linux/x86, including architecture, administration, performance optimization, resiliency, and lifecycle management.
- Strategic Infrastructure Leadership with the ability to define and execute platform roadmaps, modernization strategies, and long-term technology investments aligned to business objectives.
- High Availability & Fault-Tolerant Systems Expertise supporting mission-critical environments with stringent uptime, reliability, resiliency, and performance requirements.
- Disaster Recovery, Business Continuity & Resilience Planning experience designing, implementing, and maintaining enterprise recovery capabilities and operational readiness programs.
- Infrastructure Performance Engineering & Capacity Planning leveraging monitoring tools, operational analytics, forecasting methodologies, and trend analysis to drive platform optimization.
- Technology Lifecycle & Modernization Management including hardware refreshes, software upgrades, platform migrations, capacity expansion initiatives, and technical debt reduction strategies.
- IT Service Management (ITSM) & Operational Excellence with deep knowledge of incident, change, problem, risk, and operational management frameworks in 24x7 production environments.
- Infrastructure Security, Regulatory Compliance & Audit Management ensuring adherence to enterprise security standards, governance requirements, regulatory controls, and audit readiness.
- Executive Communication & Stakeholder Influence with proven ability to lead major incident communications, present technology strategy to senior leadership, and drive cross-functional decision-making.
- Engineering Leadership, Vendor Management & Financial Stewardship including leading highly specialized engineering teams, managing strategic technology partnerships, budget planning, investment prioritization, and cost optimization.
Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Pay
Pay Range: $149,515.00 - $175,900.00