Infrastructure Platform Leader

HOW YOU WILL MAKE AN IMPACT

• Define and execute the global Platform Operations strategy covering compute, storage, cloud, database, backup, monitoring, and automation.
• Establish and maintain operating models, SLOs/SLAs, and governance frameworks aligned to ITIL and service reliability principles.
• Partner with Enterprise Architecture, Cybersecurity, and Application Development to design resilient, scalable, and compliant platform services.
• Lead operational readiness for new platforms and projects, including M&A integrations and global rollouts.
• Oversee operations of hybrid computing environments across data centers, Azure/AWS clouds, and edge/plant locations.
• Manage core infrastructure services: servers, virtualization (VMware, Hyper-V), storage (SAN/NAS/Object), backup/recovery, DNS/DHCP, and monitoring.
• Define and maintain cloud landing zones, identity integration, and platform guardrails in partnership with Security and Architecture.
• Drive infrastructure-as-code (IaC), automation, and self-service provisioning to increase agility and reduce operational burden.
• Partner with Network and Security teams to ensure secure, performant connectivity and resilience.
• Ensure reliability and performance of enterprise platforms including ERP (SAP/Oracle), MES/PLM, CRM, data lake/warehouse, and business applications.
• Oversee database operations (SQL, Oracle, PostgreSQL, cloud-native DBs) including backup, recovery, patching, and performance optimization.
• Establish platform lifecycle management, patch cadence, and upgrade programs aligned with vendor roadmaps.
• Build and lead a Platform Reliability Engineering (PRE) or Site Reliability Engineering (SRE) function focused on proactive monitoring, automation, and resilience.
• Implement enterprise monitoring, observability, and event management tools (e.g., Splunk, ServiceNow, Datadog, Azure Monitor, Dynatrace).
• Drive automation for provisioning, patching, and incident response; leverage AI/ML for predictive operations (AIOps).
• Develop KPIs for service uptime, incident resolution, and change success rates; deliver continuous improvement against targets.
• Partner with the CISO to enforce secure configurations, patch management, and vulnerability remediation across all platforms.
• Maintain documented processes for audit readiness, evidence collection, and control testing.
• Lead disaster recovery and business continuity planning for critical platforms and support disaster recovery and business continuity plans for business unit based services.
• Lead global teams (employees and MSPs) delivering platform operations 24x7.
• Manage vendor relationships and service delivery performance across cloud, hosting, and MSP providers.
• Own operating budgets for compute, storage, cloud consumption, and platform services; drive FinOps and cost transparency initiatives.
• Foster a culture of ownership, accountability, and technical excellence within the global operations team.

WHAT YOU WILL BRING TO THE ROLE

• BS in Computer Science, Engineering, or Information Systems; MS or MBA preferred.
• 15+ years in IT infrastructure and operations with at least 7+ years in global leadership roles.
• Experience managing hybrid cloud environments and large-scale enterprise workloads.
• Strong background in manufacturing IT, with understanding of regulated environments (defense, aerospace, energy, or medical).
• Proven track record of service delivery excellence, vendor management, and global team leadership.
• Strategic and pragmatic leadership balancing innovation with stability.
• Strong communication and executive reporting skills.
• Financial acumen and experience with cloud cost optimization.
• Able to collaborate effectively across IT, OT, and business units.
• Certifications (Preferred): ITIL v4, Azure/AWS Certified Architect, VMware Certified Professional (VCP), CISM or CISSP, TOGAF, FinOps Practitioner.
• Eligibility to work with export-controlled information; ability to obtain/maintain relevant clearances when required by customer programs.
• Willingness to visit manufacturing sites and suppliers globally.