IT Infrastructure Analyst

Job Summary

Provide enterprise level support of technologies needed for infrastructure and business applications. These technologies include, but are not limited to servers, storage, and a variety of software. Integrate software to enable usage, support, and monitoring of various hardware technologies. Develop and maintain routine work procedures and define standard installation and upgrade methodologies.

Responsibilities

• Plans, designs, installs and/or supports computer systems.
• Facilitates technical and business planning for upgrades.
• Provides technical guidance related to software and hardware to members of the IT staff.
• Develops (or assists in developing) standards for IT software and hardware.
• Aids in the design and implementation of required systems.
• Integrates software and hardware configurations to maximize performance.
• Collaborates with hardware and software upgrades with other areas of IT or other business units.
• Prepares activity and progress reports regarding individual and project activity.
• Keeps abreast of new hardware and software developments, evaluates alternative approaches, and recommends new software or upgrades which enhance operations.

Required/Basic Qualifications

• Bachelor’s degree in Computer Science or a related field
• Minimum 1 year related work experience

In lieu of a Bachelor’s degree(s) AND 1 year(s) related work experience listed above, a High School/GED AND 3 year(s) related work experience is acceptable.

Desired Qualifications

• Experience supporting Corp IT Ops Infrastructure
• Proven desire to learn in a fast-paced environment, self-starter
• Strong oral and written communication skills
• Strong inter-personal skills (listening, conflict management, approachability, negotiations)
• Ability to effectively prioritize activities and focus team efforts based-on priority
• 1-2 years practical experience with Operating Systems, Software and Hardware
• 1- 2 years of computer skills, including general usage and support

Classification

Hybrid Mobility

Travel Requirements

5-15%

Relocation Assistance

Provided (as applicable)

Privacy

Do Not Sell My Personal Information (CA)

Terms of Use

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