IT Infrastructure Administrator

Key Responsibilities

• Serve as the primary point of contact for troubleshooting hardware, software, and network issues.
• Administer and support cloud infrastructure, including computing, identity and access management, security and monitoring.
• Design and implement automation solutions to streamline system administration, deployments and routine operational tasks.
• Administer network infrastructure (including Wi-Fi), ensuring reliable coverage, security, and performance.
• Support server infrastructure, disaster recovery planning, and cybersecurity initiatives.
• Maintain documentation for configurations, procedures, system changes, and troubleshooting workflows.
• Cook up with third-party IT consultants to plan, execute, and support technology initiatives.
• Manage IT vendor relationships, including procurement, renewals, support escalation, and service performance.
• Provide responsive, high-quality technical support and guidance to all firm employees.

Required Skills And Qualifications

• Minimum of 3 years of hands-on experience in IT support and systems administration.
• Ability to work in-office 5 days per week to support on-site users and infrastructure.
• Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical users.
• Demonstrated troubleshooting and problem-solving skills; able to work independently and as part of a team.
• Proactive, improvement-minded approach to evaluating, implementing, and supporting IT systems.
• Experience contributing to network and infrastructure projects, including implementations, upgrades, and system decommissions.
• Working knowledge of cybersecurity best practices, including endpoint security, identity and access management, and MFA.

Pay

$110,000 - $140,000 annually