IT Help Desk Technician

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew’s Commitments To You Competitive compensationDaily pay options available at no cost to youPaid Time Off + 6 paid holidays each yearFree carwashes, naturallyIndustry-leading trainingIncredible growth potentialTuition reimbursement and paid IT certificationsGroup health, dental, and vision401K with company match Crew's Expectations Work schedule is generally Sunday-Thursday 5:30am-3:30pm.Provide level 1 telephone/email support for all Crew locations.Respond to incoming ticketing portal break/fix and new IT requests.Repair, image, and configure new IT assets for deployment at Crew locations.Troubleshoot application and hardware issues to resolve problems for users.Possess initiative and motivation with a “get the job done” attitude.Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.High school diploma or equivalent is required. A+ or Network + Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.Must possess the ability to deal tactfully with customers, team members, and the general public.Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars!