IT Help Desk

About the role

This is a job skill performed in the US Army or Army Reserves as a Soldier. Enlisting is required and involves pre‑qualifying questions, an interview, an academic test, and a physical. It is an initial entry position with no experience necessary; the Army will send you to school to learn the job and obtain the required certifications. Information technology specialists are responsible for maintaining, processing, and troubleshooting military computer systems and operations.

Responsibilities

• Maintenance of networks, hardware, and software.
• Provide customer and network administration services.
• Construct, edit, and test computer programs.

Requirements

Those who want to serve must first take a series of tests that help you understand your strengths and identify which Army jobs are best for you. Ages 17‑34; ages 35‑39 require a waiver.

Required ASVAB score: Skilled Technical (ST) = 95.

Qualifications

Training consists of 10 weeks of Basic Combat Training and 20 weeks of Advanced Individual Training with on‑the‑job instruction.

Education: High school or equivalent required.

Skills

• Use of computer consoles and peripheral equipment
• Computer systems concepts
• Planning, designing, and testing computer systems

Helpful skills: interest in computer science, attention to detail, ability to communicate effectively, experience in the installation of computers.

Benefits

• Total compensation includes housing, medical, food, special pay, and vacation time.
• Education benefits: full‑tuition, merit‑based scholarships, allowances for books and fees, plus an annual stipend for living expenses.
• Future civilian careers: network support technician, data‑processing technician, computer programmer.
• Partnership for Youth Success (PaYS) program: guarantees a job interview with military‑friendly employers after service; participating companies include AAI Corporation, Eaton Corporation, L‑3 Communications Linguist Operations & Technical Support, Comcast Cable Communications, Inc., Cisco Systems, CDW, LLC, CoxCom, Inc., T‑Mobile.
• Cash bonuses: up to $40,000 for enlisting in‑demand MOSs.

Pay

Pay range: $40,000.00 – $80,000.00 per year.

Schedule

Job types: full‑time, part‑time, contract. Schedule: other.