IT Help Desk

RQ Construction is seeking an IT Help Desk Technician to join our Virginia office in Virginia Beach. This position acts as the primary point of contact for technical assistance across the company, supporting employees in multiple offices and project locations. The role focuses on maintaining workforce productivity by troubleshooting and resolving hardware, software, and network issues while ensuring compliance with company policies and DoD cybersecurity standards.

Responsibilities

• Manage support tickets and provide technical assistance to employees.
• Deploy and maintain IT equipment, including hardware and software.
• Support onboarding of new employees with technology setup.
• Assist with technology setup at office and field locations.
• Collaborate with internal IT team members, project personnel, and external vendors to deliver reliable and secure IT services.

Requirements

• High school diploma or equivalent required.
• At least three years of practical experience providing end-user support, including diagnosing hardware/software issues and managing IT devices in a professional environment.
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft credentials are strongly preferred.
• Experience supporting users in construction, engineering, or design-related industries is a plus.
• Must provide evidence of identity and U.S. work authorization at the time of hire.
• Must successfully pass a drug screening and commercial criminal background check, including a stricter Department of Defense background check for access to job sites at military bases (if applicable).

Benefits

• Medical, Dental, and Vision coverage.
• 401K with company match.

Pay

$29.00 - $35.00 per hour, depending on experience.

Founded in 1996, RQC, LLC is a well-respected leader in Southern California's commercial and government Design-Build industry, with a nationwide reach. As an integrated Design-Build contractor, we specialize in delivering accelerated construction solutions for new commercial projects serving both public and private clients, with a significant focus on Department of Defense work.

At RQ, our work is grounded in three core principles: Quality, Integrity, and Leadership. We foster a collaborative environment, encourage innovation, and are committed to building lasting trust with our clients and partners. In return, we provide a positive workplace culture and competitive compensation.