IT Hardware Technician
Location: Phoenix, AZ – Goodyear/El Mirage (Onsite)
Contract Length: 18 months
About the role
Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols. Perform equipment startups, shutdowns, and operational support activities within a data center environment. Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment. Diagnose and troubleshoot hardware issues, identify root causes, and perform break-fix repairs on servers and related components. Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds. Monitor systems for equipment failures, alarms, and error messages and respond appropriately. Maintain accurate documentation of equipment installations, repairs, and maintenance activities. Collaborate with cross-functional teams to ensure data center operations run efficiently and effectively.
Requirements
- High school diploma, GED, or equivalent required
- Computer Science degree, coursework, or CompTIA A+ and/or Server+ certification preferred
- Experience as a Data Center Technician with hardware troubleshooting and break-fix responsibilities
- Previous experience with Geek Squad, computer repair, desktop support, or similar technical support roles is highly desirable
- Basic knowledge of computer hardware, servers, networking components, and IT infrastructure
- 1-5 years of experience supporting IT equipment, data center operations, or related technologies
- Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word
- Strong troubleshooting and problem-solving skills
- Flexibility to work non-standard business hours, including evenings, weekends, and holidays as needed
Benefits
Upon completion of waiting period, consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short-Term and Long-Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Pay
$27 - $28/hour on W2 based on experience and skill level