IT Field Technician (Traveling Technician)
Key Responsibilities
- Install and configure patient simulator systems at hospitals, universities, and training centers
- Perform preventive maintenance and troubleshoot hardware and software issues
- Ensure systems are properly connected to client networks and fully operational
- Provide basic training and support to end users on-site
Travel Expectations
- Travel required Monday through Friday (must be flexible for driving or flying)
- Most travel is local/regional within a 5-hour driving radius
- Hotel accommodations provided for longer trips; flights arranged when needed
- Home most nights; weekends typically off
Training
- 13-week paid training program (Monday–Friday travel required)
- Combination of classroom training and field shadowing
- All travel expenses covered during training
Must-Haves
- Flexibility to travel Monday through Friday
- Basic IT knowledge (hardware/software troubleshooting)
- Familiarity with networking fundamentals (TCP/IP, DHCP, IP addressing)
- Experience working with Windows 10 environments
- Strong customer service and communication skills
- Reliable transportation
Nice-to-Have
- Electronics troubleshooting or hands-on technical aptitude
- CompTIA A+ or similar foundational knowledge
Additional Details
- Systems operate on Windows 10 and integrate into client networks
- Mileage reimbursement after the first 30 miles traveled
- Daily meal stipend provided during travel
- Paid for travel time with minimums applied based on hours worked
Job Type & Location
This is a Contract to Hire position based out of Rochester, NY.
Pay And Benefits
The pay range for this position is $23.00 - $25.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.