IT Field Technician

Hudbay (TSX, NYSE: HBM) is a copper-focused mining company with three long-life operations and a world-class pipeline of copper growth projects in tier-one mining-friendly jurisdictions of Canada, Peru, and the United States. The company’s operating portfolio includes the Constancia mine in Cusco (Peru), the Snow Lake operations in Manitoba (Canada), and the Copper Mountain mine in British Columbia (Canada). Copper is the primary metal produced, complemented by meaningful gold production. Hudbay’s growth pipeline includes projects in Arizona, Nevada, and Peru, along with expansion and exploration opportunities near its existing operations.

About the role

Reporting directly to the IT Lead, this position is responsible for collaborative operational support and technical assistance for all staff members. The IT Field Technician supports technology operations and ensures organizational connectivity and productivity across both corporate headquarters and active field locations.

Responsibilities

• Assist with the setup, deployment, and physical installation of workstations and IT equipment.
• Provide hands-on and remote support for hardware, software, and connectivity issues.
• Monitor, manage, and efficiently resolve Tier 1 IT support tickets in a Microsoft Desktop environment and Google Workspace.
• Use spreadsheets, ticket tracking software, internal applications, and email to coordinate and track work with end-users.
• Manage user requests, expectations, and communicate effectively with the team to ensure good service for internal clients.
• Coordinate with external vendors for small-scale IT projects and initiatives.

Requirements

• High school diploma or equivalent (required).
• Bachelor’s degree in information technology (IT) or a related technical field (preferred).
• 0–2 years of experience in a technical support, desktop support, or IT helpdesk role.
• Experience with foundational tech environments, including entry-level exposure to Microsoft Desktop environments, Google Workspace, and basic computing infrastructure/networking.
• Motivated to work as part of a team in a varied mining environment with a strong willingness to absorb new technologies and procedures.
• Collaborative mindset with excellent interpersonal skills to support team members at all levels.
• Entry-level, functional proficiency in enterprise collaboration software such as Microsoft Office and Google Workspace.
• Entry-level understanding of computing infrastructure and networking.
• Valid driver’s license.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand, walk, sit, use hands to finger, handle or feel, and reach with hands and arms.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities may be required for this position.

Work Environment

• Work near moving mechanical parts and in outside weather conditions such as hot and/or dry conditions.
• Exposure to noise, fumes, dust, toxic or caustic chemicals, and vibration may occur.

Benefits

• Annual performance bonuses.
• Affordable medical, dental, and vision benefits for you and your family.
• Company-paid life insurance, AD&D, short- and long-term disability.
• 401(k) plan with employer contribution/match.
• Employee Share Purchase Plan with contribution matching.
• Employee Assistance Program.
• Paid time off, paid sick time, and holiday pay.
• Regular performance appraisals to acknowledge contributions, strengths, and work well done.

Hudbay is an Equal Opportunity Employer. Candidates may be required to undergo educational and criminal background checks. Chosen candidates will be required to successfully pass a physical and drug screening.