IT Field Technician

Discover a rewarding career at Arcare. We are seeking a skilled, personable, and enthusiastic IT Field Technician to join our team. In this role, you will diagnose, troubleshoot, and repair computer hardware, software, communication equipment, and network services. You will proactively install and configure computer systems, hardware, software, personal computers, operating systems, servers, peripherals, and communication equipment. Support from the IT Senior Field Technician may be provided as needed to ensure the smooth operation of our technology services.

About the role

This position is ideal for someone who enjoys working with technology and is passionate about helping others succeed. You will work independently and collaboratively in a team environment, with 20-40% travel required. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware, software, communication equipment, and network services
• Install and configure computer systems, hardware, software, personal computers, operating systems, servers, peripherals, and communication equipment

Requirements

• High school diploma or equivalent
• Six (6) to twelve (12) months of related experience preferred
• Strong communication skills
• Ability to work independently and collaboratively in a team

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Benefits

• Company-paid employee medical, dental, and vision insurance
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment
• Company-paid life insurance and long-term disability coverage
• 96 hours of paid vacation time for full-time employees (accrual begins on the first day; rates increase with tenure)
• 96 hours of paid sick time for full-time employees (accrual begins on the first day)
• Paid holidays, including one floating holiday and one birthday holiday
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment
• Company-paid renewal of applicable licenses and certifications (subject to supervisor and HR approval)
• Possible continuing education reimbursement (subject to supervisor and HR approval)
• Loan repayment opportunities for eligible clinical team members through HRSA programs (e.g., National Health Service Corps Loan Repayment Program, Nurse Corps Loan Repayment Program)