DirectJobHub
Jobs · Information Technology · Illinois

IT Executive Office Governance & Operations Specialist (f/m/d) (part-/full-time)

European Energy Exchange AG · Energy, IL · 2 days ago
Information TechnologyFull-time

About the role

You support the EEX IT Executive Office through the reliable ownership of core administrative, bureaucratic, and governance-related processes. With a strong focus on time and workforce administration, process documentation, compliance, and system integrity, you ensure stable and transparent operations across the organization.

Responsibilities

  • Own and manage time-related administrative processes for internal and external staff, including time booking structures, working time records, and related governance
  • Ensure compliance with company policies and labor regulations covering working hours, holidays, sickness, shift planning, and overtime
  • Support stable system usage through structured maintenance and documentation
  • Maintain and continuously improve standardized administrative processes, ensuring clarity, consistency, and audit readiness
  • Own process documentation, guidelines, and FAQs, supporting transparency, knowledge continuity, and stable operations across teams
  • Manage and document employee-related administrative workflows, such as reimbursement, travel, and expense processes, in alignment with internal controls and policies
  • Serve as a procedural point of contact for questions related to these administrative processes
  • Manage and document administrative processes related to non-strategic IT goods, services, and tools, ensuring adherence to IT and procurement standards
  • Manage subscriptions and access administration for platforms and tools (e.g., knowledge or content platforms), ensuring controlled and transparent usage
  • Support the implementation and adoption of new tools, processes, or organizational changes affecting multiple teams by providing structured administrative and documentation support
  • Ensure operational continuity during transitions through reliable process ownership and institutional knowledge
  • Contribute to the reliability, continuity, and efficiency of IT Executive Office operations through disciplined execution and experience-based process ownership
  • Actively support collaboration, knowledge sharing, and a stable team operating model

Requirements

Several years of professional experience in administration, operations, PMO, workforce administration, HR operations, or a comparable support function

Proven experience managing and improving administrative processes, documentation, and governance-related activities

Experience working with SAP and other enterprise tools; strong affinity for systems and data quality

Good understanding of workforce administration, and employee-related administrative processes

Strong organizational skills with a structured, reliable, and detail-oriented mindset

Excellent communication and stakeholder management skills, with the ability to collaborate across teams and seniority levels

Proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint

Knowledge of Jira and Agile methodologies is a plus

Fluency in English required; German and/or French is a strong plus

Qualifications

Master's degree in Business Administration, Information Technology, or a related field

Experience in a similar role within a large organization

Experience in a regulated environment

Skills

  • Administration, operations, PMO, workforce administration, HR operations, or a comparable support function
  • Experience managing and improving administrative processes, documentation, and governance-related activities
  • Experience working with SAP and other enterprise tools
  • Strong affinity for systems and data quality
  • Understanding of workforce administration and employee-related administrative processes
  • Organizational skills with a structured, reliable, and detail-oriented mindset
  • Communication and stakeholder management skills, with the ability to collaborate across teams and seniority levels
  • Proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint
  • Knowledge of Jira and Agile methodologies (a plus)

Benefits

A attractive salary package with many advantages such as childcare, meal allowance, job ticket, sports and leisure events

A flexible hybrid work concept and flexible working hours

Personal development through extensive training opportunities

A place in a dynamic and international team within EEX Group and Deutsche Börse Group

A long-term perspective in the constantly growing and evolving energy industry

Pay

Competitive salary package

Schedule

Flexible hybrid work concept and flexible working hours

Similar jobs