IT Enterprise Systems Administrator

About the role

The Massachusetts Port Authority (Massport) is a dynamic organization connecting people and businesses to the global community by air, land, and sea. As the digital heartbeat of Massport, the Information Technology (IT) Department fuels seamless operations, harnessing technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. The IT team embraces development and diversity, constantly seeking innovation and growth to shape the future of the agency.

Responsibilities

• Maintains and enhances complex enterprise Microsoft infrastructure environments, ensuring reliability, availability, performance, and integrity of critical systems supporting daily business operations across on-premises and cloud platforms.
• Applies a security-first mindset to identity management, access controls, certificate services, compliance initiatives, vulnerability remediation, disaster recovery planning, and infrastructure hardening to safeguard organizational assets and reduce operational risk.
• Drives operational excellence through automation, standardization, system optimization, and process improvement initiatives, leveraging technical expertise and data-driven insights to improve scalability, efficiency, service reliability, and long-term infrastructure sustainability.
• Serves as a trusted technical partner and subject matter expert, collaborating across infrastructure, cybersecurity, networking, application, and business teams to solve complex challenges, support modernization efforts, evaluate emerging technologies, and advance strategic technology objectives.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education and experience.
• Minimum of six (6) years of progressively responsible systems administration experience, including at least four (4) years supporting Microsoft infrastructure environments such as Active Directory, Windows Server, Group Policy, Microsoft 365, and hybrid cloud services.
• Demonstrated experience administering enterprise Active Directory environments and supporting production systems within highly available, mission-critical operational environments.
• Strong knowledge of infrastructure security, system hardening, disaster recovery, and business continuity practices, with experience leveraging PowerShell automation, enterprise monitoring tools, and performance management solutions to maintain secure, reliable, and resilient technology environments.

Benefits

• Collaboration with colleagues at all levels of leadership across diverse disciplines, including Aviation and Maritime.
• Opportunities for growth, learning, and exploration within Massport’s broad impact on the Massachusetts region.
• Work/life balance and a supportive, inclusive culture.
• Safe, healthy, and secure work environment.
• Positive impact on the people and businesses of New England, communities served, and the environment.

Pay

The salary range for this position is $95,000 to $122,000 annually, determined based on relevant experience, education, certifications, training, specialized skills, and overall qualifications.