IT Computer Operator Specialist

We are looking for an IT Computer Operator Specialist to support overnight print operations and production monitoring for a leading life insurance organization in West Des Moines, Iowa. This is a long-term contract position ideal for someone comfortable working in a structured production environment, ensuring print jobs are executed accurately and delivered on time.

Schedule

6:00 AM – 3:30 PM Monday – Thursday, and 6:00 AM – 11:00 AM on Friday.

Responsibilities

• Oversee scheduled production activity by monitoring job workflows and verifying that overnight output is processed according to plan.
• Prepare printers for daily operation by selecting and loading the appropriate paper stock and materials for each assignment.
• Launch, track, and complete print runs while confirming output quality and ensuring all required documents are produced accurately.
• Remove finished materials from equipment, organize hard-copy output, and distribute printed documents to the appropriate destination.
• Identify printing or scheduling problems, perform basic troubleshooting steps, and escalate incidents promptly when additional support is needed.
• Use production and office applications to review work status, document issues, and maintain clear communication with team members and stakeholders.
• Maintain dependable attendance, manage shift responsibilities efficiently, and contribute to a collaborative work environment focused on timely results.

Requirements

• 3+ years of experience in computer operations, print production, desktop support, or a related technical support environment.
• Working knowledge of Microsoft Windows and common office software used for tracking tasks and communicating updates.
• Hands-on experience supporting print services, including operating production printers and handling printed output.
• Ability to perform basic troubleshooting for print jobs, workstation issues, and routine production interruptions.
• Familiarity with service desk ticketing processes and the ability to document incidents clearly and accurately.
• Understanding of offset printing or comparable high-volume print environments is preferred.
• Strong time management, dependable attendance, and clear written and verbal communication skills.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

Visit roberthalf.gobenefits.net for more information.