IT Business Technical Analyst II / III

What Your Day Would Be Like

• Partner with business teams to understand operational needs and develop technology solutions that support business goals.
• Analyze workflows and identify opportunities to improve efficiency, effectiveness, and the overall user experience.
• Configure, test, and support business systems that enable critical operations across APS.
• Collaborate with technical teams to deliver solutions that meet business requirements and provide lasting value.
• Monitor system performance, identify improvement opportunities, and recommend enhancements that drive continuous improvement.
• Build strong relationships with stakeholders while helping ensure technology investments deliver meaningful business outcomes.

Who We’re Looking For

• Experience gathering and analyzing business requirements and translating them into practical technology solutions.
• Knowledge of business systems, implementation practices, testing, and ongoing production support.
• Strong communication and collaboration skills with the ability to work effectively across technical and non-technical teams.
• Detail-oriented mindset with a focus on quality, problem-solving, and continuous improvement.
• Ability to manage competing priorities while delivering reliable results in a fast-paced environment.
• Proactive, customer-focused approach with a passion for driving efficiency and business value.