IT Business Systems Analyst-Level 3 - Senior (11 - 15 Years)

Role Overview

This role involves analyzing business processes and practices to design and implement information technology solutions that meet customer needs. The position requires advanced analytical skills to solve complex problems and recommend best practices. The successful candidate will work independently on complex situations, may lead functional teams or projects, and is recognized as an expert in their area within the organization.

Responsibilities

• Establish and manage effective relationships with users of business, financial, and operations systems, as well as technical team members.
• Utilize knowledge of business processes to identify interdependencies and functional gaps, ensuring alignment with IT and business strategies.
• Act as a lead in the application testing process, documentation updates, and process improvement initiatives.
• Maintain and troubleshoot cloud applications and APIs in AWS.
• Ensure compliance with technology standards and provide strategic recommendations for system enhancements.
• Use tools like AWS CloudWatch for deployments, monitoring, and issue resolution.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• 11–15 years of experience as a Business Systems Analyst, with expertise in IT budgeting, forecasting, and financial analysis.
• Hands-on experience maintaining and troubleshooting cloud applications and APIs in AWS.
• Proficiency with PostgreSQL, SQL, Docker, GitHub Actions, and AWS CloudWatch.
• Experience with Python-based services, REST APIs, and AWS services such as ECS, S3, IAM, and Secrets Manager.

Preferred Qualifications

• Familiarity with TypeScript, AWS CDK, or other infrastructure-as-code tools.
• Experience supporting SAP, finance, procurement, or supply chain systems.

Benefits

• Supplemental benefits including medical, dental, vision, life, disability, and other insurance plans.
• Employee stock purchase program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep.
• Library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks with associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.