IT Business Systems Analyst I

About the role

Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision.

Responsibilities

• ERP Support & Issue Resolution
• Provide first-level support for ERP system issues and user inquiries
• Troubleshoot basic system problems and escalate more complex issues
• Absist with monitoring system performance and identifying recurring issues
• Business Analysis Support
• Assist in gathering and documenting basic business and system requirements
• Support in analyzing workflows and identifying areas for improvement
• Assist senior analysts in projects and process improvement initiatives
• System Maintenance & Enhancements
• Assist with system configuration and minor enhancements
• Support testing activities, including test case execution and defect tracking
• Help implement system updates, patches, and releases
• Testing & Documentation
• Execute test scripts and document test results
• Maintain system documentation and update process materials
• Create user guides and training documentation
• Security & Compliance
• Assist with user access requests and role assignments
• Assist with audit preparation and documentation collection
• Follow established security and compliance procedures
• Learning & Development
• Develop knowledge of ERP systems, business processes, and IT standards
• Participate in training and mentorship opportunities
• Build technical and functional expertise across ERP modules

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, Management Information Systems, or a related field, or equivalent combination of education and relevant experience
• 2+ years of experience supporting ERP systems, business applications, testing, documentation, or user support
• Demonstrated customer-service mindset and ability to work effectively with business users
• Foundational understanding of ERP systems and business applications
• Strong analytical, problem-solving, and documentation skills
• Ability to support testing, issue resolution, and process documentation
• Strong written, verbal, and interpersonal communication skills
• Technical aptitude and proficiency with Microsoft Office applications
• Ability to work collaboratively, manage assigned tasks, and follow established procedures
• Basic awareness of security, access controls, and compliance requirements

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. (USA Only)