IT Business Systems Analyst

About the role

The role is responsible for Order-to-Cash and Supply Chain processes for our SAP platforms. The candidate will own solution design, configuration, testing for Sales, Distribution, Logistics Execution, Materials Management, and will partner closely with various IT and business stakeholders.

Responsibilities

• Be a part of functional team for OTC (sales orders, pricing, deliveries, shipping, billing, credit, returns) and Supply Chain (procurement touchpoints, inventory, logistics execution, warehouse, ATP).
• Drive fit-to-standard, gaps, and WRICEF design (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms) for ERP programs.
• Translate business requirements into functional specs; collaborate with ABAP/Integration for build via various integration methodology.
• Configure various modules such as Sales and Distribution, pricing, credit management, billing, tax, Logistics (delivery, picking, packing, PGI), shipping, and transportation basics.
• Author and execute SIT/UAT test scripts; manage defects and regression across releases.
• Care for data migration (customers, materials, pricing, open orders/deliveries/billing), cutover, and go-live readiness plans.
• Maintain process documentation, configuration runbooks, functional specifications, and training materials.
• Adhere to Abbott’s formal SLC process.
• Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to Executive Management, IT Senior Management, the business sponsors, and the project team.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Management, Supply Chain Management, Logistics / Operations Management, Finance/Accounting
• 0-2 years of experience in IT related field
• Basic understanding of Order to Cash, Supply Chain & logistics, Inventory Concepts
• Strong Analytical & Problem-Solving Ability
• Comfort with learning ERP systems (various versions of SAP and required technical aspects)
• Understanding of how tables, master data, and configuration relate (conceptually)
• Strong Documentation & Communication Skills – able to document business and technical requirements, test scripts, training materials

Preferred

• SAP Learning Hub coursework
• Exposure to S/4HANA (Fiori, BP, AATP concepts)
• Internship in IT, supply chain, or business systems
• Academic projects involving ERP
• Experience managing within large SAP implementations

Benefits

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives : www.abbottbenefits.com

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