IT Business Systems Analyst

What You’ll Do

• Support data and analytics reporting for business teams across the organization.
• Mature the partnership between Accounting and IT, focusing on technology enablement and process improvement.
• Work within the IT Project Management Office framework, define business and user problems, evaluate and prioritize requirements, and successfully implement solutions that meet stakeholder expectations and defined success criteria.
• Create data models to transform raw data into actionable information.
• Provide recommendations to address specific business needs across the organization using existing and new information technology-based solutions.
• Perform system validations in alignment with business requirements.
• Collaborate with multiple cross-functional teams externally and internally to implement systems and business processes.
• Support the planning and configuration of multifaceted system settings and options.
• Use Microsoft Power BI and Solver (a business planning and reporting software) to create dashboards and interactive visual reports.
• Analyze data to display in reports to help aid business decisions.
• Facilitate inquiries through systems providing answers to common questions and problems.
• Create charts and data documentation explaining algorithms, parameters, models, and relationships.
• Attend training courses as required and stay abreast of evolving internal processes and industry developments.
• Provide customer service and remote support services for the business teams across the organization.
• Communicate verbal and written technical information to a wide range of audiences.
• Continuously seek opportunities for innovation within the organization’s technology landscape.
• Lead pilot projects for new technologies and methodologies, evaluating their impact and driving continuous improvement to enhance efficiency and effectiveness.
• Exhibit strong leadership qualities, including conflict resolution, effective negotiation, change management, and leading cross-functional teams.
• Employ excellent communication and interpersonal skills to build relationships and foster a collaborative working environment.
• Operate with a strong understanding of ITIL principles, cybersecurity best practices, and applicable regulatory or compliance standards.
• Work closely with cybersecurity teams to implement robust data security practices and ensure all technology solutions comply with applicable data protection and privacy regulations.

What We Are Looking For

• 1 year of experience with BI tools and systems such as Power BI, Tableau, SAP/Oracle, and Microsoft Excel.
• Familiarity with Microsoft SQL Server, BI Stack tools, and technologies (SSRS and TSQL, Power Query, MDX, Power BI, and DAX).
• Familiarity with Relational data modeling and building semantic models.
• Customer service and troubleshooting experience.
• Experience working with stakeholders and end users to obtain and document both business and technical requirements.
• Experience creating technical and end-user training documentation.
• Exceptional organization and time-management skills.
• Ability to work well in a team-oriented, collaborative environment.
• Willingness to learn new tools/keep up to date with the latest technology trends.

What We Offer

• Full complement of health insurance benefits available.
• Paid Time Off in the first year of employment (12, 16, and 20 days annually).
• Paid Holidays.
• 401(k) with Company match.
• Competitive compensation commensurate with experience.